About the Team
As part of the Enterprise AI organization within Business Technology, we are the architects of Workday's "Customer Zero" strategy. Our mission is to transform our own global operations into a powerhouse of innovation by deploying a cutting-edge, AI-driven ecosystem of tools and services. We are a team of builders and skeptics relentlessly questioning the status quo to deliver the scalable, intuitive technology that defines the future of work. By joining us, you'll be part of a team that doesn't just build our products-we are the first to prove their power at scale.

About the Role

As the AI Product Owner for Customer Zero, you will occupy one of the most unique and influential seats at Workday. You aren't just building features for a hypothetical user; you are transforming our own enterprise-a global organization of thousands-into the ultimate proving ground for Workday's innovation. Your mission is to treat Workday-the-company as our most demanding, sophisticated, and strategic customer. You will hunt for friction points within our internal business processes, architect end-to-end AI-powered solutions using our own technology stack, and ensure that by the time a product reaches our external customers, it has been forged in the fire of real-world enterprise complexity.

Job Duties:

• Drive Internal Discovery & Strategy:Partner with internal business leaders (HR, Finance, IT, and Operations) to identify high-impact problems that can be solved using Workday's product suite.
• Architect and Deliver AI-powered Solutions: Work closely with engineering, UX and business stakeholders to turn emerging AI capabilities and ambiguous business problems into holistic end-to-end AI/ML driven product solutions.
• Provide Continuous Feedback: Serve as the primary bridge to the core Product & Technology teams. You will translate internal "pains" into actionable product requirements, identifying gaps and advocating for the features needed to make our products world-class.
• Define and Operationalize Success Metrics: Define and implement measurable KPIs including quality, adoption, trust, and business value, using data-driven insights to guide rapid iteration.
• Manage stakeholder alignment:Set clear expectations with business stakeholders and timely communicate roadmap progress, execution trade-offs, and the measurable impact of AI initiatives.
• Champion Workday Solutions: Use our internal success stories (and failures) to create blueprints, best practices, and case studies that help our external customers maximize their own Workday investment.

About You

Basic Qualifications:

• 10+ years of product management experience, with a focus on delivering AI-first platform products in enterprise domains (IT, HR, Finance).
• 3+ years building AI/ML or GenAI-powered products (e.g., agents, copilots, or automation).
• 3+ years of experience with AI product infrastructure.
• Technical proficiency with AI and LLM-powered technology
• Proven track record of end-to-end product delivery from concept to scale with measurable business impact.
• Demonstrated experience translating complex workflows into scalable product solutions

Other Qualifications:

• Deep understanding of AI product lifecycle, including experimentation loops, evaluation, and iteration using qualitative and quantitative data.
• Mastery in leading Cross-Team Collaboration, effectively working and influencing cross-functionally to define and deliver complex product strategies and initiatives.
• Expert ability to simplify ambiguity, break down complex problems, and prioritize effectively in alignment with business objectives.
• Ability to define long-term product vision and translate insights, feedback, and data into clear product direction.
• Experience defining and operationalizing success metrics, and using them to guide decisions.
• Excellent executive communication skills, with the ability to articulate strategy and recommendations clearly.
• Comfort operating in fast-paced environments, with resilience and bias toward action.
• Master's degree in Computer Science or related technical field, or equivalent combination of education and experience.
• Open to 50% reporting to Pleasanton or Denver offices

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton

Primary Location Base Pay Range: $168,000 USD - $252,000 USD

Additional US Location(s) Base Pay Range: $140,600 USD - $252,000 USD

Additional Considerations:

If performed in Colorado, the pay range for this job is $148,000 - $222,000 USD based on min and max pay range for that role if performed in CO.

The application deadline for this role is the same as the posting end date stated as below:

07/31/2026

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.