Are you passionate about improving AI shopping and other emerging experiences for Amazon customers? Do you enjoy innovating with GenAI and agentic solutions? Amazon Customer Experience and Business Trends is seeking a Sr. Product Manager to understand, evaluate, and drive improved shopping experiences for Amazon Consumers.
You will design, build, and execute multi-method approaches that will enable you to measure, benchmark, and drive meaningful improvements in retail consumer experiences in North America. You will own workstreams that deliver insights that cut across multiple businesses, product lines, and customer types. You will partner with senior business leaders to deliver timely insights that drive meaningful changes and actionable results.
Key job responsibilities
- Product Management: Lead complex, timely, and relevant studies to improve customer experience, including scope alignment with business leaders, design, data collection and analysis, recommendations and presenting results to senior leaders.
- Experiment and innovate with autonomous AI agents that orchestrate workflows for evaluation and measurement.
- Collaborate with cross-functional teams including scientists, developers, and product managers.
- Stay current with the latest advancements in retail and agentic commerce.
- Explore potential business opportunities and translate them into concrete hypotheses and analysis requirements.
- Build ongoing relations with stakeholders to understand their challenges and priorities, build roadmap, and drive actions through insights delivery.
BASIC QUALIFICATIONS
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
PREFERRED QUALIFICATIONS
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 136,000.00 - 184,100.00 USD annually
USA, WA, Seattle - 136,000.00 - 184,100.00 USD annually