We're seeking a Sr Program Manager to build and scale a seller-to-seller mentorship program that creates authentic peer connections and drives meaningful engagement across our selling partner community. This role is central to our vision of fostering a thriving community where experienced sellers help emerging partners succeed on Amazon.
Key job responsibilities
• Design, launch, and scale a structured mentorship program with clear goals, success metrics, and continuous feedback loops
• Build authentic peer-to-peer connections and create safe spaces where sellers share experiences and learn from each other
• Partner cross-functionally with product, operations, and communications teams to integrate mentorship into our broader seller community strategy
• Measure program impact through data-driven insights, iterate based on learnings, and demonstrate ROI to stakeholders
• Develop program frameworks that align with seller needs throughout their journey, from onboarding through growth phases
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Bachelor's degree
PREFERRED QUALIFICATIONS
- MBA, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 2+ years of driving process improvements experience
- PMP certificate
- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
- Experience identifying opportunities to integrate AI solutions into products and services to drive business value
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually