Department OverviewThis position is in the Payroll, Timekeeping Service Center department, within OHSU Finance. OHSU Finance is the division within Oregon Health & Science University charged with the overall responsibility of accurately processing, reporting, and interpreting the university's financial transactions. We support healing, teaching, discovery, and outreach at OHSU by delivering quality financial information and services to the institution, its sponsors, and the community.
Under the direction of the Timekeeping Service Center Manager, this role is responsible will provide UKG Kronos Timekeeper, Scheduler, Badge Reader advanced expertise and user support to the OHSU campus community. Additionally, this position will provide timekeeping reporting expertise and support for timekeeping and scheduling projects.
Function/Duties of PositionTimekeeping, scheduling and attendance management systems- Lead the systems maintenance and improvements projects for timekeeping, scheduling and attendance management. Responsible for systems maintenance, analysis, design, product development, integration, testing and implementation for timekeeping, scheduling and attendance management.
- Lead union implementation projects for timekeeping, scheduling and attendance management. Utilize knowledge of timekeeping, scheduling and attendance management reporting tools including SQL queries, Cognos and data extraction and processing methodologies to analyze timekeeping, scheduling and attendance management data and provide information needed to management and leadership in support of decision-making including policies and union contracts negotiations.
- Identify project opportunities and determine the scope and interdependencies as well as development and testing needs for timekeeping, scheduling and attendance management. Lead the user and system requirements gathering, gap analysis and requirements mapping.
- Lead and monitor systems and interfaces testing status for timekeeping, scheduling and attendance management systems to ensure progress toward completion and required procedural steps are fully completed in a timely manner. Inform interested teams and individuals of projects and coordinates plans as needed.
- Perform complex analysis/troubleshooting to resolve problems with software. Interface with the ITG Service Center regarding software problems and track to resolution.
- Act as liaison with ITG, HRIS, HR Records, HR Benefits, HR Retirement Teams, HRBP, OPAM and GL for integrated system testing and implementation projects including union implementation projects, systems patches and upgrades. Works with Payroll Timekeeping staff in identifying need for system revisions, formulating system requests and recommendations, and analyzing post-implementation results of system changes.
- Lead the analysis, design, requirements gathering, testing and implementation of systems functionality related to new wage and hour legislation and regulations applicable to timekeeping, scheduling and attendance management.
- Analyze system implementations results and changes and provide recommendations.
Payroll and Timekeeping Reporting- Utilize knowledge of UKG Kronos, Cognos, CANDID reporting tools, SQL queries, TM1 to extract and present complex payroll, timekeeping, labor distribution data.
- Create payroll, timekeeping and labor distribution reports for institutional use.
- Create payroll, timekeeping and labor distribution dashboards and ad-hoc reports as requested by management.
- Partner with the ITG team in developing and testing the complex Kronos system interfaces with Oracle Payroll, Cognos and other applicable systems are in place and functional.
- Extract complex data needed for union contracts negotiations.
User Support- Utilizing knowledge of the payroll, timekeeping, scheduling and Jira applications and workflows, troubleshooting skills, customer service skills, communication and learning skills.
- Lead enhancement efforts and overall system performance and user satisfaction improvements.
- Provide advanced support for use of payroll, timekeeping, scheduling functionality.
- Perform complex analysis/troubleshooting to resolve problems with software.
- Interface with help desk regarding software problems and track to resolution.
- Document business processes and operational rules related to payroll, timekeeping, scheduling. Keep payroll staff and timekeepers and scheduling staff across the organization informed of efficient processing methods available for their use.
- Develop and provide formal training to Payroll staff, managers, timekeeping and
scheduling staff across the organization. Develop and provide formal training for employees, and users across the organization.
Other duties as assigned.
Required Qualifications- Bachelor's degree and 4 years of Computer Science experience; OR an equivalent combination of training and/or experience.
- Experience in a health care and/or education environment.
- Experience with UKG Kronos Applications including Timekeeping, Scheduling, Attendance Management and Badge Readers.
- Experience with business analysis/software development, particularly requirements gathering and user acceptance testing
- Experience with legislation, policies and union agreements.
- Experience providing user support/assistance.
- Experience training end users as part of a new software implementation project.
- Knowledge of Oracle, Kronos, Cognos applications, toolsets, and workflows
- Knowledge of timekeeping, scheduling and attendance management in a health care environment.
- Experience using Business Intelligence tools and Cognos report writing.
- Experience writing SQL queries.
- Knowledge of principles and processes for providing excellent user support service.
- Troubleshooting and analytical skills demonstrated by the ability to proactively pursue problem resolution.
Preferred Qualifications- Hands on experience with the UKG Kronos toolsets, including application configuration and the development of ad hoc reports and system integrations.
- Proficiency or Certification in Kronos applications.
Additional DetailsThis position works in a busy environment with a lot of interruptions, multiple demands and people interactions. It requires dealing with noise and frequent interruptions within the work group.
Benefits - Healthcare for full-time employees covered 100% and 88% for dependents.
- $50K of term life insurance provided at no cost to the employee.
- Two separate above market pension plans to choose from.
- Paid time off - 208 hours per year, prorated for part-time.
- Extended illness bank - 64 hours per year, prorated for part-time.
- 9 paid holidays per year.
- Substantial Tri-Met and C-Tran discounts.
- Employee Assistance Program.
- Childcare service discounts.
- Tuition reimbursement.
- Employee discounts to local and major businesses.
