Mass General Brigham

Sr. Patient Safety & Risk Specialist

Mass General Brigham$79K — $115K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Nursing, Pharmacy, Physical Therapy, or Related Field required
  • 1-2 years of experience with computers and the Internet
  • 1-2 years of healthcare experience with clinical background preferred
  • 1-2 years of experience in a large healthcare organization preferred
  • Strong presentation, verbal and written communication skills
  • Project management skills
  • Advanced knowledge of MS Office (Word, Excel, PowerPoint, Access) required

Responsibilities

  • Collaborate with Department Chairs to facilitate medical peer review
  • Analyze adverse events and serious patient concerns for regulatory visits
  • Recommend corrective actions to reduce risk and support interventions
  • Assist in developing hospital policies related to patient safety
  • Identify barriers to improvement and develop strategies with leaders
  • Provide education on patient safety topics and error prevention
  • Assist in preparing presentations for committees and clinical groups

Benefits

  • Hybrid work arrangement with flexible on-site days
  • Access to comprehensive benefits and career advancement opportunities
  • Opportunities for recognition and professional growth
  • Participation in a competency framework for leadership development
  • Engagement in a supportive environment during active change management
Full Job Description
Site: Wentworth-Douglass Hospital

Job Summary
This position is hybrid and will work 3 days at WDH in Dover, NH on-site and 2 days remote. The days of the week on site are flexible.

The ideal candidate will have previous Patient Safety/Risk experience.

Summary: This position will support the Sr. Manager of Patient Safety, Risk at SITE in coordinating hospital-wide patient safety initiatives and daily work at SITE. Contributes to advancing Informed High Reliability concepts and requires frequent collaboration with Directors, Managers, hospital leadership, and staff within the Department of Quality. Assist in coordinating projects across academic and operational departments and support other patient safety staff members as needed.

Because this role is in an environment of active change management, the specialist will need to demonstrate flexibility and open-mindedness, as the contours of this position will evolve over time.

Does this position require Patient Care?
No

Essential Functions
-Collaborate with Department Chairs and Patient Care Services to facilitate the internal medical peer review process and assist in analyzing serious patient concerns and adverse events.

-Participate in the analysis of adverse events and serious patient concerns and assist in preparation for regulatory or accreditation agency visits. Maintain confidentiality of peer review, performance improvement, and risk management information.

-Help recommend corrective and preventive actions to reduce risk and support interventions in collaboration with CRICO and hospital-based improvement teams.

-Assist in the review and development of hospital policies related to patient safety.

-Help identify barriers to implementing the improvement plan and collaborate with hospital leaders to develop strategies to overcome them.

-Provide education and support to nurses, physicians, and committees on patient safety topics, including non-punitive reporting and error prevention.

-Contribute to the orientation and ongoing training of department staff as directed.

-Assist in preparing presentations for committees and clinical groups under the guidance of the Patient Safety Manager and clinical leaders.

-Must be available to work in the case of a hospital-declared emergency. Must be available to assist during regulatory agency reviews.

Qualifications

Education
Bachelor's Degree Nursing required or Bachelor's Degree Pharmacy required or Bachelor's Degree Physical Therapy required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Experience with computer and Internet 1-2 years required and Healthcare experience with clinical background 1-2 years preferred and Experience working in a large healthcare organization 1-2 years preferred

Knowledge, Skills and Abilities
- Presentation skills.
- Verbal and written communication skills.
- Project management skills.
- Advanced knowledge of MS Office products is essential for success in this position (Word, Excel, PowerPoint, and Access).

Additional Job Details (if applicable)

Physical Requirements
  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Occasionally
  • Carrying Occasionally
  • Pushing Rarely
  • Pulling Rarely
  • Climbing Rarely
  • Balancing Occasionally
  • Stooping Occasionally
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Occasionally
  • Gross Manipulation (Handling) Constantly
  • Fine Manipulation (Fingering) Frequently
  • Feeling Constantly
  • Foot Use Rarely
  • Vision - Far Constantly
  • Vision - Near Constantly
  • Talking Constantly
  • Hearing Constantly


  • Remote Type

    Hybrid

    Work Location

    789 Central Avenue

    Scheduled Weekly Hours

    40

    Employee Type

    Regular

    Work Shift

    Day (United States of America)

    Pay Range
    $79,560.00 - $115,720.80/Annual

    Grade
    7

    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

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    At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

    About Mass General Brigham

    Mass General Brigham is an integrated healthcare system that offers patients a continuum of coordinated high-quality care. The system includes primary care and specialty physicians, community hospitals, the two founding academic medical centers, specialty facilities, community health centers, and other health-related entities. Mass General Brigham was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

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