15+ years in large infrastructure and complex environments, including flight operations experience.
6 years in a lead or supervisory role.
Bachelor's degree in Engineering or related field; high school diploma plus 4 years relevant experience may substitute.
Eligible for Secret clearance.
Preferred: PMP certification and experience with NASA or Kennedy Space Center.
Responsibilities
Serve as primary interface with EGS Operations team and key personnel.
Liaise with NASA KIOSC to prioritize and execute EGS requirements.
Coordinate availability of engineering expertise for EGS operations.
Manage day-to-day operations for assigned functional area.
Establish and enforce work standards and operating procedures.
Monitor personnel productivity and operational risks.
Plan staffing, materials, and schedules for safe execution.
Ensure compliance with safety and contract requirements.
Benefits
Supportive work environment with a focus on safety and compliance.
Opportunities for professional development and certification.
Engagement in high-consequence technical operations.
Collaboration with NASA and other leading organizations.
Full Job Description
Position Location
Merritt Island, FL
Job Overview
The Senior Operations Manager leads a major operational segment of SIMO and coordinates operational support with NASA's Exploration Ground Systems (EGS), the Senior Vehicle Operations Manager, the Launch Director, and Kennedy Integration, Operations, and Support Center (KIOSC) personnel. The role ensures operational priorities are understood, resources and technical expertise are aligned, and services are executed safely and efficiently in support of mission and facility requirements.
Responsibilities
Essential Job Duties:
Serve as a primary interface with the EGS Operations team, including the Senior Vehicle Operations Manager and Launch Director.
Liaise with NASA KIOSC personnel and supporting SIMO elements to prioritize and execute EGS requirements efficiently.
Coordinate availability of NASA and SIMO system-engineering expertise needed to support EGS operations, while respecting assigned organizational responsibilities.
Manage day-to-day operations for an assigned organizational or contract functional area.
Establish, communicate, and enforce work standards, operating procedures, policies, and work rules.
Monitor work activities, personnel productivity, performance, resource use, and operational risks.
Plan staffing, materials, equipment, and schedules to support safe and timely execution.
Ensure personnel safety and compliance with applicable contract requirements and operating procedures.
Verify labor-category (LCAT) compliance and escalate qualification or staffing gaps.
Support program management with operational reporting, issue resolution, and performance improvement.
Key Responsibilities:
Effective coordination between SIMO operational teams, EGS Operations, KIOSC, and supporting elements.
Prioritization and execution of operational requirements.
Personnel productivity, performance, resource utilization, and safety within the assigned area.
Compliance with staffing qualifications and LCAT requirements.
Timely identification and escalation of operational risks, constraints, and mission impacts.
Job Requirements
Mandatory:
15 or more years of experience in large infrastructure and technically complex environments, including flight-operations experience in assembly, integration, and testing.
Six years of relevant experience in a lead or supervisory role.
Bachelor's degree in Engineering or a related field. Experience substitution: high school diploma or equivalent plus a minimum of four years of relevant experience
Secret clearance eligible
Preferred:
Project Management Professional (PMP) certification.
Experience supporting NASA, Kennedy Space Center, EGS, launch operations, or comparable high-consequence technical operations.
Experience with Maximo or similar maintenance/work management systems.
Disclosures
Chugach Government Solutions supports pay transparency and is committed to equitable and competitive compensation practices. Compensation for this role will be determined based on factors including job responsibilities, experience, skills, internal equity, geographic location, and applicable contract requirements. Where required by law, compensation ranges will be provided to candidates during the hiring process.
