As a Senior Operations Manager at our BFL1 site in Bakersfield, CA, you'll be at the helm of a large-scale operation that delivers for millions of Amazon customers every day. This is your opportunity to lead, innovate, and make a measurable impact on one of the world's most customer-obsessed supply chains.
Be part of something extraordinary from Day One!
What You'll Do
- Own the operation - Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound).
- Lead and develop leaders - Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders.
- Drive continuous improvement - Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals.
- Deliver a world-class customer experience - Ensure safety, quality, and performance standards are met or exceeded every single day.
- Collaborate cross-functionally - Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success.
- Cultivate ideas - Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network.
- Share best practices - Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network.
Additional Job Elements to this Hands-On Leadership Role
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Fun Facts About This Location
- Massive scale - BFL1 is a 2.6 million square foot Amazon Robotics (AR) Sortable Fulfillment Center, one of the largest in the region
- BFL1 uses AR technology including autonomous mobile robots, sophisticated control software, computer vision, depth sensing, and machine learning
- BFL1 is classified as a Sortable AR/Classic facility, handling items like books, toys, electronics, and housewares
- One of the most affordable cities in California - overall living expenses are approximately 40.8% less than Los Angeles and 18% lower than the California state average
- Enjoy over 270 days of sunshine per year - a warm, semi-arid climate ideal for outdoor activities year-round
- Just a short drive to the Sequoia National Forest, Lake Isabella, and the Sierra Nevada mountains for hiking, camping, and skiing
- An ideal location for those who want California living without the California price tag
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent, or 2+ years of equivalent experience
- Work flexible hours as business demands, including overnight, weekends and holidays
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
- Prior experience with performance metrics, process improvement and Lean techniques
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
PREFERRED QUALIFICATIONS
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
- Experience with a contingent workforce during peak seasons
- Bachelor's degree in Engineering, Operations or related field. MBA preferred
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Bakersfield - 135,000.00 - 182,700.00 USD annually
