Pennsylvania Medicine

Sr Operations Administrator--Perelman Pharmacy--full time, days

Pennsylvania Medicine$75K — $95K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • CPhT - Certified Pharmacy Tech (Required)
  • Registered Technician (PA State Board of Pharmacy) (Required)
  • ASHP Certificate (Required)
  • 10+ years of relevant pharmacy experience (Required)
  • H.S. Diploma/GED (Required)
  • Associate or bachelor's degree preferred.

Responsibilities

  • Optimize and maintain operations across pharmacy areas to achieve performance metrics.
  • Maintain relationships with physicians, nurses, and clinical pharmacists.
  • Ensure compliance with regulatory requirements across multiple agencies.
  • Coordinate daily operations and staffing coverage.
  • Report data across key performance metrics to Pharmacy Managers.
  • Communicate daily activities to achieve operational objectives.
  • Develop and adhere to standard operating procedures (SOPs) while improving processes.
  • Reconcile work and escalate issues as they arise.

Benefits

  • Comprehensive benefits program focused on employee health and wellness.
  • Prepaid tuition assistance program among the best in the region.
  • Commitment to employee engagement and development.
Full Job Description
Summary:
  • The Pharmacy Department processes millions of orders per year across multiple service lines and sites of care across UPHS. The Senior Operations Administrator will be primarily responsible for managing operations for assigned health system pharmacy locations. This includes partnering with pharmacy/hospital personnel, pharmacy leadership, or designees to maintain best in class pharmacy care to patients of Penn Medicine. The Senior Operations Administrator will be responsible for coordinating all aspects of pharmacy operations, including managing relationships with clinics, physicians, nurses, clinical pharmacist specialists in order to achieve best outcomes for patients. They will support process improvements and strategic initiatives related to operational efficiency across assigned Penn Medicine pharmacy areas. They will partner with the Pharmacy Department Senior Management to monitor performance across key performance metrics to ensure growth of patient care services. They will also assist in strategic planning within the department. The Senior Operation Administrator will assist in hiring, training, and onboarding of staff. Lastly, they will design processes and workflow that support ongoing regulatory compliance with multiple regulatory agencies including, but not limited to, the Joint Commission, Utilization Review Accreditation Commission, Department of Health, Food and Drug Administration, Board of Pharmacy, and United States Pharmacopeia.

Responsibilities:
  • Optimize and maintain operations across pharmacy areas to achieve best in class pharmacy metrics
  • Maintain relationship with physicians, nurses, clinical pharmacists, and other key stakeholders
  • Ensure compliance with regulatory requirements
  • Responsible to coordinate day to day operations and staffing cross coverage
  • Coordinate data reporting to Pharmacy Managers across key metrics
  • Communicate and coordinate the completion of daily activities to achieve daily operational objectives
  • Develop, support and adhere to SOPs while striving for process improvement
  • Reconcile completed and pending work in order to escalate situations as they occur
Credentials:
  • CPhT- Certified Pharmacy Tech (Required)
  • Registered Technician (PA State Board of Pharmacy) (Required)
  • ASHP Certificate (Required)
Education or Equivalent Experience:
  • H.S. Diploma/GED (Required)
  • 10+ years of relevant pharmacy experience (Required)
  • Associate or bachelor's degree is preferred.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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About Pennsylvania Medicine

The University of Pennsylvania is a private Ivy League research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest-regarded universities by numerous organizations and scholars. While the university dates its founding to 1740, it was created by Benjamin Franklin and leading Philadelphia citizens in 1749 . The University has four undergraduate schools as well as twelve graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor wrote the first draft of the United States Constitution, its medical school, the first in North America, and Wharton, the first collegiate business school. Penn's endowment is US$20.7 billion, putting it amongst the wealthiest academic institutions in the world, and its 2019 research budget was $1.02 billion. Penn was one of nine colonial colleges chartered before the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. The campus, in the University City neighborhood of Philadelphia, is centered around College Hall, and notable landmarks are Houston Hall, the first modern "student union", and Franklin Field, the first double-decker college football stadium. Penn also is the home of the Morris Arboretum, the official arboretum of the Commonwealth of Pennsylvania, which is located 15 miles northwest of the campus, in the Chestnut Hill section of Philadelphia. The university's athletics program, the Quakers, fields varsity teams in 33 sports as a member of the NCAA Division I Ivy League conference.
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