Job Purpose

To join a team of people with the mission: Relentless Commitment to Student Greatness in School and in Life ™. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. We deliver on our promise of Strong Minds, Good Hearts™ through an education model that gives every student the opportunity for success. We are looking for a passionate, skilled learning and development professional to join us as Sr. Manager, Talent Development, our senior internal practitioner who brings deep expertise across the full learning lifecycle.

How You Will Impact Education

As our Sr. Manager, Talent Development, you will serve as a learning practitioner by consulting with partners, designing impactful solutions, and facilitating learning that builds capability across CSUSA. This is a high-visibility, high-impact role that spans school-based and corporate teams alike.

Consult & Partner

• Serve as an internal learning consultant to cross-functional partners in Finance, IT, HR, Procurement, Marketing, and school-based teams by diagnosing needs and recommending the right solutions.
• Collaborate with subject matter experts, department leaders, and vendors to build solutions aligned to organizational priorities.
• Partner with HRIS and system owners on platform needs and integrations.

Facilitate & Deliver

• Facilitate workshops, onboarding sessions, leadership programs, and cohort-based learning for diverse audiences, from entry-level staff to director-level professionals, across both school and corporate teams.
• Lead cohorts and build internal facilitation capacity across the organization.

Manage & Improve

• Support the continuous improvement of existing learning programs, content libraries, and professional learning calendars.
• Support key talent processes including, Onboarding, Talent Review, and performance management cycles.
• Support LMS content, support course configuration and testing, and troubleshoot learning implementation in partnership with system owners.

Design & Develop

• Design blended learning experiences, eLearning modules, microlearning, job aids, toolkits, and video-based resources using ADDIE and adult learning best practices.
• Support curriculum, leadership development programs, and professional learning sequences that are scalable and engaging.
• Use authoring tools such as Articulate 360 and Canva, and video tools such as Camtasia, to produce polished, high-quality learning content.

Evaluate & Measure

• Apply evaluation strategies to assess learning impact and produce analytics reports that inform decision-making.
• Use data and feedback to iterate rapidly and improve learning solutions.

Required Qualifications and Skills

• Deep L&D expertise-- proven experience across needs analysis, instructional design, facilitation, and program evaluation.
• Facilitation presence-- confident, engaging delivery with diverse audiences at all levels of the organization.
• Consulting mindset-- you ask great questions, listen deeply, and turn ambiguous needs into clear solutions.
• Project management skills-- able to juggle multiple initiatives, manage timelines, and deliver high-quality work under pressure.
• Data literacy-- comfortable analyzing learning data and connecting outcomes to organizational impact.
• Tech savvy-- experienced with LMS platforms, Articulate 360 (or similar), Canva, Camtasia, and Microsoft suite.
• Collaborative spirit-- a true team player who builds relationships across departments and levels.
• Mission alignment -- a genuine commitment to CSUSA's values of Purpose, Passion, Integrity, and Grit, and the promise of Strong Minds, Good Hearts™.

Job Requirements

• Bachelor's degree required; Master's degree in Organizational Development, Instructional Design, Learning & Development, or a related field preferred.
• Minimum of 5 years of progressive experience in talent development, learning and development, or organizational development.
• Demonstrated experience designing blended learning and facilitating adult learning in both in-person and virtual environments.
• Experience with LMS administration, course authoring tools, and learning analytics.
• A genuine interest in education and contributing to a mission-driven organization.

May perform other duties as assigned.

Work Environment

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FLSA Overtime Category

Job is exempt from the minimum wage and overtime provisions of the Fair Labor Standards Act.