Full Job Description
Duties
The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants efficiently and effectively.
The Senior Manager Tech Lead for Restaurant Technology will be responsible for the technical direction, strategy, overall adoption of versions of our POS software within our restaurants.
Accountabilities & Responsibilities
Establish a technical vision and strategy for restaurant products, specifically focusing on McDonald's Point of Sale.
Drive a technical direction for the product and lead a development team.
Assist with critical transformation effort to modernize McDonald's POS and reduce complexity and time to deploy
Lead the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McD
Ensure the code development is in line with the architectural, quality and security standards and practices
Maintain documentation standards for all software shipped by the team.
Answer technical questions from the squad and stay accountable for technical solutioning
Mentor junior TLs when applicable
Assist and be the subject matter authority on features and capabilities to our development partners and other product teams to ensure alignment
Coordinate and/or implement plans to ensure that technical solutions meet the needs of the business.
Build and implement optimization experiments to validate and optimize features adoption
Provide leadership to team members and peers by collaborating; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating projects; leading resources; driving the resolution of issues; and holding self and team accountable for results
Qualifications
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience
5+ years of technology experience required, .net experienced preferred
Expertise on McDonalds POS system preferred
3+ years of Agile Product Management experience, preferably on customer-facing products leading agile development teams
Significant software development experience, with knowledge of Agile software development processes
Experience teaming up with team members across an at-scale, complex, global matrixed org setup
Excellent understanding of latest development technologies
Experiences with code refactoring, design patterns, iterative development, continuous deployment, highly scalable applications, and application security
Experience in Agile Development, application of Agile techniques and delivery practices
Strong communication skills with ability to explain complex technical decisions to non-technical collaborators
A bias toward action and incremental improvements
Strong quantitative analysis skills, analytics approach and skills in research and analysis
A passion for driving an improved customer experience as well as a passion for improving operations
A love of new technologies and the drive to find ways to implement better tools and processes
Strong ability to speak to, as well as collaborate with, engineers, project managers, corporate leadership, and partners
Experience leading multi-functional teams and managing indirect reports to achieve organizational goals
Experience and expertise in project and product planning, including product definition, feature prioritization, trade-off processes, and roadmap creation
Curious, committed, and a self-starter with a strong preference for taking initiative; Demonstrated history of achieving results
Customer-centric approach with a passion for understanding consumer behavior, trends, and opportunities for innovation
Compensation
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification
and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's longterm incentive plan.
Salary Range
The expected salary range for this role is $167,366.00 - $209,207.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
