The Home Depot

Sr. Manager Pro Operations

The Home Depot$110K — $130K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field is required; master's preferred.
  • 6-8 years of relevant experience in strategy or project management, preferably in retail.
  • Strong analytical skills to evaluate financial and operational performance.
  • Excellent communication skills for engaging with senior management and stakeholders.
  • Ability to manage projects and lead teams through implementation of initiatives.

Responsibilities

  • Identify and analyze potential growth opportunities through research and competitive analysis.
  • Manage the implementation of new initiatives, addressing day-to-day challenges and collaborating with various departments.
  • Develop actionable recommendations by brainstorming solutions with diverse teams, including store personnel and vendors.
  • Evaluate the effectiveness of initiatives through financial and operational performance analysis.
  • Communicate findings and strategies to senior management through presentations and steering committee meetings.
  • Lead strategic acquisition projects, from identifying candidates to post-acquisition follow-up.
  • Motivate and develop assigned staff to optimize performance.

Benefits

  • Opportunities for professional development and advancement within the company.
  • Engagement in strategic growth initiatives that influence company direction.
  • Collaborative work environment across various departments.
  • Chance to work closely with senior leadership and gain valuable insights.
Full Job Description
Position Purpose:
Lead and direct strategic growth initiatives within The Home Depot to enable the company to continue meeting/exceeding our growth objectives/strategy. Identify, research and analyze potential opportunities for growth, develop strategies to address and capture specific opportunities, test and refine recommendations, evaluate results, make recommendations relative to implementation.

Key Responsibilities:
  • Identify opportunities: Conduct industry and competitive analysis, customer research, acquisition opportunities and identify the most attractive growth opportunities
  • Manage projects: handle day-to-day issues associated with implementing a new initiative; work with store planning, visual merchandising, store and divisional associates. May lead full pilot implementations of selected initiatives.
  • Develop Recommendations: Prioritize issues and brainstorm/develop solutions and recommendations by working with a diverse group of people (store personnel, merchants, other HD companies, non-HD companies, vendors, etc.)
  • Evaluate Results: Analyze the financial results of initiatives versus projections through financial analysis, control stores, & other benchmarks. Evaluate the operational issues of initiatives by walking stores, talking to associates, talking to customers
  • and interviewing merchants.
  • Communicate with Senior Management: Prepare presentations for growth steering committee, president's meeting and other meetings in order to communicate and solicit feedback and input at various stages of individual initiatives
  • Acquisition leadership: Ad hoc involvement in selected strategic acquisitions, including identification of candidates, industry evaluation, negotiations, and post-acquisition follow-up and tracking.
  • Select, develop, and motivate assigned staff.

Direct Manager/Direct Reports:
  • Typically reports to Director
  • Direct and indirect reports typically include 3 professionals and 1 support associate.
  • Typically negotiates in a competitive or adversarial environment.
  • Typically faces complex issues that differ from those typically faced within the industry or profession.
  • Typically considers new courses of action within broad policies and medium-term goals when solving problems.
  • Typically determines what should be done in a functional area or business unit within the broad policies and principles or very general goals.

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
  • Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • A master's degree is preferred.
  • Eight plus years of experience is preferred.

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 6

Preferred Years of Work Experience:
  • No additional years of experience

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Supervisory Skills
  • Ability to communicate with Executive group
  • Strong Basic Math and Logic Skills
  • Computer Literate/Comfortable with Database Structure
  • Conflict Resolution
  • Basic understanding of retail environment

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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