Bachelor's degree in Supply Chain, Industrial Engineering, Business, or related field
7+ years of transportation/logistics operations or continuous improvement experience
3+ years leading improvement projects within a 3PL, carrier, or large shipper environment
Lean Six Sigma Green Belt required; Black Belt preferred
Strong analytics capability with advanced Excel; Power BI preferred
Willingness to travel up to 40% to priority sites
Experience in final mile and big-and-bulky home delivery operations
Responsibilities
Lead priority improvement projects end-to-end including analysis and implementation
Diagnose underperforming sites and develop corrective action plans
Facilitate kaizen events and structured problem-solving with site teams
Identify and target the division's largest cost drivers
Build and maintain a divisional improvement pipeline
Deploy standard work and performance management practices at sites
Partner with IT to embed process improvements in division systems
Benefits
Access wages early with the Rain financial wellness app
Free telemedical access to doctors and therapists from day one
Health, dental, and vision insurance after 30 days
401k match
Paid maternity and paternity leave
Access to career development and mentorship programs
Daycare discount program
Full Job Description
Position Summary:
The Senior Manager, Operational Excellence leads continuous improvement execution across Transportation Management and Final Mile operations. Working directly with the Central Management team and site leadership, this role runs the division's highest-priority improvement projects, deploys standard work and performance management routines at transportation and final mile sites, and builds a validated pipeline of cost-out and productivity initiatives tied to divisional EBIT improvement. The role is field-heavy by design: diagnosing underperforming sites in person, running kaizen events on the dock, and coaching site leaders until improvements stick.
Your role on the team:
Improvement Project Execution
Lead the division's priority improvement projects end-to-end: chartering, baseline, root-cause analysis, solution design, implementation, and Finance-validated benefits capture
Run margin diagnostics at underperforming sites and accounts, on-site deep dives producing 90-day corrective action plans with named owners and weekly follow-up cadence
Facilitate kaizen events and structured problem-solving (A3/DMAIC) with site teams across cross-docks, final mile stations, and TM operations centers
Target the division's largest cost drivers: purchased transportation and carrier procurement discipline, final mile route density and stops-per-hour, dock and cross-dock labor productivity, claims and OS&D reduction, and billing/POD accuracy leakage
Pipeline & Benefits Management
Build and maintain the divisional improvement pipeline: identify, size, and prioritize opportunities by EBIT impact; present the pipeline monthly to divisional leadership
Own benefits tracking with Finance; every completed initiative validated against the P&L, with a clear line between activity and realized savings
Support Commercial and Solutions teams by supplying standardized cost models and operational assumptions for pricing new business
Standard Work & Performance Management
Deploy standard work, tiered daily management, and visual management at priority sites; adapt the deployment to the realities of each operation (24/7 cross-dock vs. TM planning office vs. contractor-based final mile station)
Build and maintain site scorecards covering safety, service, cost, and cash; support the division's monthly operating review with data, trend analysis, and corrective-action tracking
Drive service metrics that protect revenue; on-time delivery, first-attempt completion, claims ratio; at sites serving strategic and at-risk accounts
Technology & Standardization
Partner with IT and Engineering to embed process improvements into the division's systems, TMS workflows, last-mile execution platforms, labor management, and telematics, so gains are hard-wired rather than dependent on individual effort
Document standardized processes (order-to-delivery, carrier onboarding and compliance, exception management, POD-to-invoice) and drive site-by-site conformance
Capability Building
Train and coach site leaders and supervisors in structured problem-solving and daily management; build frontline improvement capability so sites sustain gains independently
Champion a culture consistent with GEODIS' Golden Rules and Leadership Principles, safety first, results with integrity, and respect for the frontline teams who move the freight
What you need:
Bachelor's degree in Supply Chain, Industrial Engineering, Business, or related field
7+ years of transportation/logistics operations or continuous improvement experience, including 3+ years leading improvement projects in a 3PL, carrier, or large shipper environment
Working knowledge of non-asset transportation models: managed transportation, brokerage, LTL/TL procurement, and/or last-mile delivery operations
Lean Six Sigma Green Belt required; Black Belt strongly preferred, with a documented record of delivered, Finance-validated savings (candidates should expect to walk through specific projects, baselines, and realized impact)
Solid financial acumen: cost-to-serve fundamentals, business case construction, and comfort presenting results to senior leadership
Strong analytics capability, advanced Excel required; Power BI strongly preferred; SQL a plus
Willingness to travel up to 40%, concentrated at transformation-priority sites
Experience in final mile / big-and-bulky home delivery operations, including agent/contractor delivery models
Familiarity with TMS platforms (Blue Yonder, Oracle TM, MercuryGate, or equivalent) and last-mile execution systems
Experience harmonizing processes across acquired or legacy operations
APICS CSCP, CLTD, or TIA CTB certification
Bilingual English/Spanish
What you gain from joining our team:
Access wages early with the Rain financial wellness app.
Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and paternity leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community
+ more!
Join our Team!
Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
Text DELIVER to 88300 to apply!
About GEODIS
GEODIS is a global logistics provider with over 41,000 employees and a presence in over 120 countries. The company offers a range of services including supply chain optimization, freight forwarding, contract logistics, distribution and express delivery. GEODIS serves a variety of industries including automotive, retail, healthcare, and aerospace. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
