GEODIS

Sr Manager Operational Excellence

GEODIS • $110K — $130K *
Brentwood, TN 37027In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Industrial Engineering, Business, or related field
  • 7+ years of transportation/logistics operations or continuous improvement experience
  • 3+ years leading improvement projects within a 3PL, carrier, or large shipper environment
  • Lean Six Sigma Green Belt required; Black Belt preferred
  • Strong analytics capability with advanced Excel; Power BI preferred
  • Willingness to travel up to 40% to priority sites
  • Experience in final mile and big-and-bulky home delivery operations

Responsibilities

  • Lead priority improvement projects end-to-end including analysis and implementation
  • Diagnose underperforming sites and develop corrective action plans
  • Facilitate kaizen events and structured problem-solving with site teams
  • Identify and target the division's largest cost drivers
  • Build and maintain a divisional improvement pipeline
  • Deploy standard work and performance management practices at sites
  • Partner with IT to embed process improvements in division systems

Benefits

  • Access wages early with the Rain financial wellness app
  • Free telemedical access to doctors and therapists from day one
  • Health, dental, and vision insurance after 30 days
  • 401k match
  • Paid maternity and paternity leave
  • Access to career development and mentorship programs
  • Daycare discount program
Full Job Description
Position Summary:

The Senior Manager, Operational Excellence leads continuous improvement execution across Transportation Management and Final Mile operations. Working directly with the Central Management team and site leadership, this role runs the division's highest-priority improvement projects, deploys standard work and performance management routines at transportation and final mile sites, and builds a validated pipeline of cost-out and productivity initiatives tied to divisional EBIT improvement. The role is field-heavy by design: diagnosing underperforming sites in person, running kaizen events on the dock, and coaching site leaders until improvements stick.

Your role on the team:

Improvement Project Execution

  • Lead the division's priority improvement projects end-to-end: chartering, baseline, root-cause analysis, solution design, implementation, and Finance-validated benefits capture
  • Run margin diagnostics at underperforming sites and accounts, on-site deep dives producing 90-day corrective action plans with named owners and weekly follow-up cadence
  • Facilitate kaizen events and structured problem-solving (A3/DMAIC) with site teams across cross-docks, final mile stations, and TM operations centers
  • Target the division's largest cost drivers: purchased transportation and carrier procurement discipline, final mile route density and stops-per-hour, dock and cross-dock labor productivity, claims and OS&D reduction, and billing/POD accuracy leakage


Pipeline & Benefits Management

  • Build and maintain the divisional improvement pipeline: identify, size, and prioritize opportunities by EBIT impact; present the pipeline monthly to divisional leadership
  • Own benefits tracking with Finance; every completed initiative validated against the P&L, with a clear line between activity and realized savings
  • Support Commercial and Solutions teams by supplying standardized cost models and operational assumptions for pricing new business


Standard Work & Performance Management

  • Deploy standard work, tiered daily management, and visual management at priority sites; adapt the deployment to the realities of each operation (24/7 cross-dock vs. TM planning office vs. contractor-based final mile station)
  • Build and maintain site scorecards covering safety, service, cost, and cash; support the division's monthly operating review with data, trend analysis, and corrective-action tracking
  • Drive service metrics that protect revenue; on-time delivery, first-attempt completion, claims ratio; at sites serving strategic and at-risk accounts


Technology & Standardization

  • Partner with IT and Engineering to embed process improvements into the division's systems, TMS workflows, last-mile execution platforms, labor management, and telematics, so gains are hard-wired rather than dependent on individual effort
  • Document standardized processes (order-to-delivery, carrier onboarding and compliance, exception management, POD-to-invoice) and drive site-by-site conformance


Capability Building

  • Train and coach site leaders and supervisors in structured problem-solving and daily management; build frontline improvement capability so sites sustain gains independently
  • Champion a culture consistent with GEODIS' Golden Rules and Leadership Principles, safety first, results with integrity, and respect for the frontline teams who move the freight


What you need:

  • Bachelor's degree in Supply Chain, Industrial Engineering, Business, or related field
  • 7+ years of transportation/logistics operations or continuous improvement experience, including 3+ years leading improvement projects in a 3PL, carrier, or large shipper environment
  • Working knowledge of non-asset transportation models: managed transportation, brokerage, LTL/TL procurement, and/or last-mile delivery operations
  • Lean Six Sigma Green Belt required; Black Belt strongly preferred, with a documented record of delivered, Finance-validated savings (candidates should expect to walk through specific projects, baselines, and realized impact)
  • Solid financial acumen: cost-to-serve fundamentals, business case construction, and comfort presenting results to senior leadership
  • Strong analytics capability, advanced Excel required; Power BI strongly preferred; SQL a plus
  • Willingness to travel up to 40%, concentrated at transformation-priority sites
  • Experience in final mile / big-and-bulky home delivery operations, including agent/contractor delivery models
  • Familiarity with TMS platforms (Blue Yonder, Oracle TM, MercuryGate, or equivalent) and last-mile execution systems
  • Experience harmonizing processes across acquired or legacy operations
  • APICS CSCP, CLTD, or TIA CTB certification
  • Bilingual English/Spanish


What you gain from joining our team:

  • Access wages early with the Rain financial wellness app.
  • Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and paternity leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
  • + more!


Join our Team!

  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.


OR

  • Text DELIVER to 88300 to apply!


About GEODIS

GEODIS is a global logistics provider with over 41,000 employees and a presence in over 120 countries. The company offers a range of services including supply chain optimization, freight forwarding, contract logistics, distribution and express delivery. GEODIS serves a variety of industries including automotive, retail, healthcare, and aerospace. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about GEODIS
Size
41,000 employees
Industry
Transportation
* Ladders Estimates

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