The Senior Human Resources Manager is a key people leader responsible for executing and operationalizing the company's people strategy across the full team member life cycle. Reporting to the Chief People Officer, this role leads a small Human Resources team and ensures consistent, compliant, and high-quality delivery of HR programs, processes, and team member experiences across a 150-200 team member, multi-state RV and mobile home property management organization operating in California, Oregon, and Washington.
The Senior Human Resources Manager serves as a trusted partner to leaders and managers, translating strategic direction into day-to-day HR operations that support engagement, performance, compliance, and retention. This individual role models the company's values and people-first philosophy while ensuring HR practices are practical, scalable, and aligned with business needs.
ESSENTIAL FUNCTIONSSupervisory Responsibilities:- Directly manages, develops, and mentors the Human Resources team, providing guidance, coaching, and performance feedback.
- Ensures HR team members are aligned on priorities, service standards, and execution of people programs.
- Collaborates with leaders and managers to support workforce needs and team member relations matters.
Duties and Responsibilities:Team Member Life-Cycle & HR Operations- Lead execution of the full team member life-cycle, including recruiting coordination, onboarding, performance management, development, and offboarding.
- Oversee talent acquisition processes to ensure timely, compliant, and effective hiring across multiple states.
- Ensure consistent onboarding experiences that reinforce company culture, expectations, and engagement.
- Administer performance management processes, goal-setting frameworks, and manager support tools.
- Partner with leaders on workforce planning, role design, and internal mobility opportunities.
Team Member Relations & Compliance- Serve as the primary point of contact for team member relations matters, investigations, conflict resolution, and corrective action.
- Ensure HR policies, practices, and documentation comply with federal, state, and local employment laws.
- Maintain consistent application of policies and employment practices across all locations.
- Support the CPO in managing risk, legal compliance, and team member relations trends.
People Programs & Engagement- Execute people initiatives that support engagement, retention, and a positive team member experience.
- Support leadership development, manager training, and coaching initiatives.
- Administer benefits, leave programs, and HR transactions in partnership with Finance and vendors.
Systems, Processes & Continuous Improvement- Partners with the CPO to implement HR strategy and operational priorities across the organization.
- Use HR data and reporting to identify trends, opportunities, and areas for improvement.
- Serve as a hands-on administrator and "super user" of HRIS and people systems.
- Ensure accurate recordkeeping, reporting, and process documentation.
- Identify opportunities to streamline HR processes and improve service delivery.
- Support cross-functional projects and company-wide initiatives as assigned by the CPO.
Requirements
Core Competencies and Required Skills/Abilities:- HR Operations Excellence: Strong knowledge of HR processes across the team member life-cycle with an execution-focused mindset.
- People Leadership: Proven ability to lead, coach, and develop HR team members.
- Team member Relations: Skilled in handling sensitive matters with professionalism, fairness, and discretion.
- Multi-State Compliance: Working knowledge of employment laws across multiple states.
- Program Execution: Ability to manage multiple priorities and deliver consistent, high-quality results.
- Communication Skills: Clear, professional, and empathetic communicator with team members and leaders.
- Analytical Skills: Ability to interpret HR data and apply insights to improve outcomes.
- Technology Proficiency: Experience with HRIS platforms (e.g., Paylocity, SharePoint) and strong Microsoft Office skills.
- Collaboration: Works effectively across departments and levels of the organization.
Values Alignment:The Senior Human Resources Manager will consistently demonstrate and promote the company's core values:
- Integrity: Acts with honesty, discretion, and ethical judgment.
- Excellence: Delivers high-quality work and continuous improvement in HR services.
- Teamwork: Builds strong relationships and supports collaboration across teams.
- Respect: Treats every team member with dignity, fairness, and care.
- Accountability: Takes ownership for outcomes, follow-through, and service standards.
EDUCATION and EXPERIENCEBachelor's degree in Human Resources, Business Administration, or related field - or equivalent experience.
7-10+ years of progressive Human Resources experience, including people management responsibility.
Experience supporting multi-state organizations
SHRM-CP/SHRM-SCP, PHR/SPHR, or equivalent certification
Benefits:- Salary $115,000-$140,000 DOE
- Eligibility for annual Profit Sharing Bonus
- Medical, Dental and Vision Benefits*
- Flexible Paid Time Off
- Paid Sick Leave*
- 401(k) with 3% immediately fully vested employer match*
*Waiting period may apply*
Salary Description
$115,000-$140,000 DOE
