Loves Travel Stops & Country Stores

Sr Manager of HR

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • HS Diploma or equivalent required; Bachelor's Degree in HR preferred
  • 7+ years of progressive HR experience
  • 5+ years of leadership experience
  • Certifications such as SHRM, HRCI, PHR, or SPHR preferred
  • Valid driver's license required

Responsibilities

  • Provide leadership and guidance to corporate HRBPs regarding HR issues
  • Lead and communicate the business strategy across units
  • Champion employee advocacy and anticipate HR needs
  • Execute COE programs across the organization
  • Handle complex employee relations matters including counseling and terminations
  • Interpret HR policies and labor laws
  • Serve as a liaison between management and employees
  • Advise on organizational policy and procedural matters
  • Participate in HR or HRIS projects
  • Collaborate on HR strategies to support business objectives
  • Supervise HR personnel and manage departmental budgets

Benefits

  • Company funded tuition assistance
  • Paid Time Off
  • 401(k) with 100% match up to 5%
  • Medical/Dental/Vision Insurance after 30 days
  • Career Development opportunities
Full Job Description
Req ID: 487367

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay Career Development

This position is based at the corporate office in Oklahoma City.

BASIC PURPOSE: The Sr Manager of HR position is responsible for aligning business objectives with employees and management across all Love's Family of Companies. The position is business-facing and serves as a strategic partner to leadership on human resource-related issues.

MAJOR RESPONSIBILITIES:
  • Acts as an HRBP and provides leadership and guidance to corporate HRBPs on human resource-related issues.
  • Proactively lead, influence, and communicate the business strategy across the business units and within the corporate support teams.
  • Acts as an employee champion, a change agent and anticipates business and HR-related needs.
  • Champions and executes COE programs across the organization.
  • Handles complex escalated employee relations matters to include, counseling, coaching, and documentation, terminations.
  • Interprets and explains human resources policies, procedures, labor laws, standards, and regulations.
  • Serves as a link between management and employees by handling questions, interpreting and helping resolve highly sensitive or escalated work-related problems.
  • Advises employees and managers on organizational policy and procedural matters such as; equal employment opportunity, work complaints, harassment allegations and other employee concerns
  • Guides employment claims such as unemployment and EEOC and all related investigations.
  • Actively participate on a variety of HR or HRIS projects
  • Collaborates with HR COE's to develop and implement HR strategies that support business objectives.
  • Advises senior leadership on progressive disciplinary process.
  • Conduct and review exit interviews, analyze data, trends, define and deliver solutions.
  • Monitors and evaluates headcount, turnover and other relevant HR metrics.
  • Responsible for the creation and execution of departmental budgets.
  • Supervising a broad scope of HR personnel and skillsets.
  • Other duties assigned as needed.


EDUCATION, EXPERIENCE, AND REQUIREMENTS:
  • Education:
    • HS Diploma or equivalent required.
    • Bachelor's Degree in HR or HR related field preferred.
    • Preferred certification, SHRM, HRCI, PHR, or SPHR
  • Experience:
    • 7+ years of progressive HR experience.
    • 5+ years of leadership experience.
  • Requirements:
    • Must have a valid driver's license.
  • Travel:
    • Traveling for this position will be infrequent but may occur as needed.


SKILLS AND PHYSICAL DEMANDS:
  • Skills:
    • Hard Skills: knowledge of Microsoft Office, including word processing, spreadsheet and database applications, HR specific software.
    • Soft Skills: strong presentation skills, willingness and ability to learn from other departments, innovator, good verbal and written communication skills, strong time management skills, strong organization skills, can-do attitude, sense of urgency, ability to take constructive criticism and strong work ethic.
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping.
    • Occasional lifting up to 25 pounds.
    • Manual dexterity sufficient to operate a computer keyboard and calculator.
    • Requires normal range of hearing and vision.

About Loves Travel Stops & Country Stores

Love's Travel Stops & Country Stores is a family-owned chain of gas stations and convenience stores. The company was founded in 1964 and has since expanded to over 500 locations across 41 states in the United States. Love's offers a variety of services including fuel, food, and merchandise. The company is known for its commitment to customer service and has won numerous awards for its efforts. Love's is also involved in philanthropic efforts, supporting organizations such as Children's Miracle Network Hospitals and the United Way.
Learn more about Loves Travel Stops & Country Stores
Size
32,000 employees
Industry
Founded
1964

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