At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers.
We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come.
The Senior Manager, Medical Information provides strategic and scientific leadership for the development and delivery of high‑quality medical information for Gilead products. Serving as a Therapeutic Area subject matter expert, this role leads the creation of complex medical and scientific responses, partners cross‑functionally to develop global MI content, and ensures accuracy, compliance, and alignment with regulatory and internal standards. The Senior Manager drives global and regional MI initiatives, analyzes customer insights to inform content strategy, supports key business priorities such as product launches and congress activities, and may provide oversight or people leadership to support the advancement of medical information and improved patient care.
Job Overview :Responds to unsolicited medical requests regarding Gilead products from HCPs, members of the public, and internal Gilead colleagues. Responses are provided promptly using approved standard documents, up-to-date literature support, and other resources
Uses scientific and MI expertise to drive strategic initiatives and empower Gilead partners, HCPs, patients, and other requestors with globally aligned resources that enable timely, informed decisions and improved patient outcomes
Prepares global resources in collaboration with local affiliate teams (TA specialist team).
Identifies, reports, and records adverse events and product complaints promptly.
Serves as a key medical reviewer in PRC/MRC, providing strategic input, managing complex reviews and escalations, and ensuring scientific rigor and compliant messaging
Contributes to the development of MI strategy and represents MI cross-functionally
Responsibilities:
Lead creation of responses to unsolicited medical and scientific inquiries for Gilead products, including complex requests from affiliates and internal stakeholders, and escalations from Contact Center
Serve as Therapeutic Area (TA) subject matter expert, collaborating cross‑functionally to develop and manage global MI content and response strategies.
Author, review, quality‑check, and approve MI response documents and data‑on‑file in compliance with regulatory and internal requirements
Ensure medical and scientific accuracy of medical deliverables, including serving as medical reviewer for promotional, medical, and Public Affairs materials (PRC/MRC).
Collaborate cross-functionally to execute TA-specific strategies
Maintain and govern the MI content repository, ensuring timely updates based on new data, regulatory changes, and literature surveillance.
Analyzes MI inquiries to identify trends, insights, and content gaps, translating these into actionable recommendations that inform content strategy, stakeholder decision-making, and customer engagement approaches
Support strategic TA and departmental initiatives, including product launches, labeling updates, and patient engagement activities
Lead or contribute to global and regional MI projects aligned with strategic MI plans to advance patient care
Support MI presence at scientific congresses and respond to scientific inquiries; travel may be required
Oversee external medical writing support and provide direct line management for non‑permanent staff, as applicable
Contribute to the development and maintenance of MI policies, guidelines, and SOPs
Explore and support the adoption of AI-enabled tools and digital capabilities to enhance Medical Information content development, review processes, and operational efficiency
Basic Qualifications:
Bachelor's Degree and Eight Years' Experience
OR
Masters' Degree and Six Years' Experience
OR
PhD / PharmD
Preferred Qualifications:
Strong experience in Medical Affairs, Medical Information, or within the pharmaceutical industry
Excellent internal and external stakeholder management
Excellent written, verbal, and interpersonal communication skills, with the ability to collaborate effectively across global, cross‑functional teams
Strong ability to analyze, synthesize, and clearly communicate complex clinical and scientific data to diverse audiences
In‑depth knowledge of regulatory and legal requirements governing Medical Information and Medical Affairs activities
Strategic mindset with experience using MI metrics and customer insights to identify trends, gaps, and content opportunities
Strong scientific judgment, attention to detail, and ability to manage multiple priorities in a fast‑paced, matrixed environment
Demonstrated project management, problem‑solving, and organizational skills
Deep knowledge of, or ability to rapidly develop expertise in, the relevant therapeutic area(s) and products
Demonstrated leadership in ambiguous situations
Strong project management skills
Advanced degree in life sciences (PhD, PharmD, or MD) preferred
Experience in MI preferred or comparable experience within a healthcare/clinical environment required
Experience in the pharmaceutical industry or a MI vendor preferred
Experience in medical review of promotional and medical materials preferred
People Leader Accountabilities:
Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving feedback and insight needed to grow, develop and realize their purpose.
Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem
The salary range for this position is:
Bay Area: $169,320.00 - $219,120.00.Other US Locations: $153,935.00 - $199,210.00.
Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.