Bachelor's degree in health administration, sports medicine, athletic training, public health, or related field.
7+ years in medical, clinical, or health administration, with at least 3 in professional or collegiate sports.
Hands-on experience with electronic medical records (EMR) or athlete management systems.
Working knowledge of HIPAA, workers' compensation, and medical insurance claims.
Proven ability to manage multiple stakeholders and complex processes.
Exceptional discretion with confidential health information.
Responsibilities
Administer the league-wide electronic medical record (EMR) and athlete management system.
Lead injury and illness surveillance reporting and ensure timely data submission.
Maintain HIPAA-compliant handling of protected health information.
Monitor and administer medical provisions of the collective bargaining agreement (CBA).
Coordinate league health and safety protocols and track compliance.
Manage player injury claims with insurance brokers and workers' compensation carriers.
Plan the annual medical staff meeting and ongoing education for club physicians.
Benefits
Unlimited Paid Time Off (PTO) and sick days.
Hybrid work model with three days in-office and two remote days.
Robust health coverage including medical, dental, vision, and mental health benefits.
401k with employer match and safe harbor contributions.
Commuter benefits and on-site gym access.
Full Job Description
The Role
The Senior Manager, Medical Administration runs the operational backbone of the league's medical program, reporting into the Director, Sports Medicine and a key part . This role owns the systems, records, protocols and vendor relationships that support the NWSL, and support the club medical staff to focus on care.
You will manage the league's electronic medical record and injury surveillance data, monitor and administer medical provisions of the collective bargaining agreement, and coordinate insurance, workers' compensation and medical leave processes. You will be the day-to-day link between the league office, club medical and athletic training staff, and outside providers. Strict confidentiality and sound judgment with protected health information are essential.
What You Will Own, Drive, & Contribute To
Medical records and data
Administer the league-wide electronic medical record (EMR) and athlete management system: user access, data standards, club onboarding and training.
Lead injury and illness surveillance reporting; ensure clubs submit complete, timely data and produce regular reports for league leadership.
Maintain HIPAA-compliant handling of protected health information, including records requests, transfers between clubs and retention.
CBA and policy administration
Monitor and administer medical provisions of the CBA, including pre-signing and preseason physicals, second-opinion requests, return-to-play documentation and medical grievance support.
Coordinate league health and safety protocols (concussion, cardiac screening, heat, emergency action plans) and track club compliance through audits and checklists.
Assist the league office with the NWSL Players Association on joint medical matters, information requests and protocol updates.
Insurance, workers' compensation, and leave
Manage player injury claims with the league's insurance broker and workers' compensation carriers across club states; monitor open claims and reserves.
Coordinate medical leaves of absence, accommodations and disability documentation with HR for players and league staff.
Reconcile medical billing issues and serve as escalation point for players and clubs.
Programs, vendors and operations
Manage medical vendors and provider networks (EMR, imaging, specialist networks, mental health resources), including contracts, renewals and performance.
Work closely with NWSL Game Operations on weather situations (including heat, cold, and storms) for the Regular Season and Playoffs.
Manage the Medical Observers (MO's) program for the Medical Sideline Review (MSR); including the assignment of MO's to work with the technology and team physicians to review specific in-game injury events.
Support anti-doping program logistics and therapeutic use exemption workflows with the program administrator.
Plan the annual medical staff meeting and ongoing education for club physicians and athletic trainers.
Build and track the medical administration budget; prepare reporting for the High Performance and Medical leadership, and the wider executive team.
Write and maintain standard operating procedures for consistent medical administration processes across all NWSL clubs.
What You Will Bring
Core Qualifications
Bachelor's degree in health administration, sports medicine, athletic training, public health or a related field.
7+ years in medical, clinical or health administration, with at least 3 in professional or collegiate sports, a health system or a sports medicine practice.
Hands-on experience administering an EMR or athlete management system (e.g., Smartabase, Kitman Labs, Teamworks AMS).
Working knowledge of HIPAA, workers' compensation and medical insurance claims.
Proven ability to manage multiple stakeholders and keep complex, deadline-driven processes on track.
Exceptional discretion with confidential health information.
Preferred Qualifications
Master's degree (MHA, MPH, MBA) or credential such as ATC, RN or CPC.
Experience administering a collective bargaining agreement or working with a players association.
Familiarity with injury surveillance methods and sports medicine data analysis.
Multi-state workers' compensation experience.
Our Investment in You
In addition to working in an incredible, inclusive, and committed-to-diversity culture, we offer:
Competitive Compensation: $105,000 - $120,000 (Salary is contingent upon candidate qualifications and functional business needs).
Time & Flexibility: Unlimited Paid Time Off (PTO), sick days, and an end-of-year office closure.
Hybrid Work Model: Three days in-office and two remote days per week.
Robust Health Coverage: Medical, Dental, Vision, and Mental Health benefits for employees and dependents.
Financial Future: 401k with employer match and safe harbor contributions.
Comprehensive Benefits & Perks: Commuter Benefits, Short/Long-Term Disability, Life Insurance, Gym On-Site, Voluntary Pet Insurance, and more!
