About the Role:Responsible for driving all operations associated with the Peer-to-Peer (P2P) Speaker Bureau and promotional peer medical education programs for a particular brand. Leads operational enhancements based on customer and market insights. Provides analytical guidance and support required to measure and monitor promotional speaker program activity. Leads strategic ad hoc projects.
Your Contributions (include, but are not limited to):- Plays a key role in annual brand planning and tactical planning activities as identified
- Drive P2P system enhancements utilizing customer and market insights, e.g., industry benchmarking
- Develop the Operations section of the P2P Quarterly Business Review (QBR) including results of quarterly audits and SLA performance
- Responsible for product (i.e. INGREZZA, etc.) Advisory Board meetings including Needs Assessments, content, and logistics
- Lead all operational processes associated with the Speaker Bureau, collaborating with internal stakeholders to identify gaps, establish priorities, and generate solutions to streamline processes and create efficiencies
- Lead bi-weekly joint Marketing and Compliance meetings to align on process changes and resolve any outstanding issues
- Manage the Speaker Network Portal and Speaker Select Portal including legal-only review of content changes
- Acts as the subject matter expert and single point of contact for all metrics and analytics related to P2P programming
- Monitor P2P agency partner Service-Level Agreements (SLAs), manage quarterly manual audits, monitor Tableau dashboards, and present results to applicable stakeholders
- Monitor speaker cap report, identify issues, and respond to Compliance requests
- Manage Agency Partner Business Operating Rules and Field User Guide; collaborate with Legal and Compliance to update, maintain, and disseminate relevant policies
- Serves as the primary contact for Field Operations and SOSL team.
- Manage all speaker travel deviation requests
- Owner and point of contact for the Medical Marketing agency partner Analytics Team
- Manage Marketing Programs budget line item; meet expense and timing targets
- Manage processes for field communication in collaboration with Sales Force Effectiveness
- Develop and present Phase II and III Field Sales training content.
- Work collaboratively with Legal and Compliance to ensure adherence to all applicable guidelines and requirements
- Other duties as assigned
Requirements:- BS/BA degree Business, Marketing, Life Sciences or similar field. AND 8+ years relevant commercial/marketing experience within the biotechnology/pharmaceutical industry OR
- MBA or other Master's Degree preferred AND 6+ years of related experience
- Strong understanding of marketing operations within the pharmaceutical industry, including regulatory requirements and guidance related to development and use of promotional materials
- Demonstrated proficiency with Veeva Vault or related system
- Experience with multi-channel marketing campaign management systems
- Demonstrated proficiency in the Microsoft Office, including PowerPoint, Word and Excel
- Ability to manage multiple time-sensitive projects simultaneously
- Superior organizational skills
- Excellent attention to detail
- Ability to communicate to a large group of people in a meeting setting
- Excellent listening, and verbal and written communication skills
- Aptitude for building positive working relationships
- Ability to effectively manage multiple projects and vendors
- Solid process, project management and facilitation skills managing cross-functional teams at varying levels
- Strong problem solving and conflict resolution abilities
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The annual base salary we reasonably expect to pay is $158,100.00-$216,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
