Sr. Manager, IT Application Management, DigitalRole SummaryThe Senior Manager, IT Application Management, Digital will be responsible for driving and supporting digital transformation initiatives within the company. This role involves leading the design, development, and implementation of digital and marketing technology (MarTech) solutions that enhance business processes, improve customer engagement, and drive operational efficiency. The ideal candidate will possess strong leadership skills, a deep understanding of digital technologies, and a proven track record in the pharmaceutical industry. This position will interface with externally facing functions such as Brand Marketing, Medical Communications, and Patient Affairs.
Primary Responsibilities- Manage Servier's portfolio of web and omnichannel assets and capabilities
- Oversee the implementation and management of MarTech platforms, such as CRM systems, marketing automation tools, and analytics platforms, to optimize marketing campaigns and customer/patient engagement strategies
- Collaborate with functional leads and creative agencies on new initiatives
- Conduct regular reviews of existing sites for SEO and SEM effectiveness
- Translate business requirements into functional specifications and actionable plans
- Engage with and manage relationships with technical and vendor teams to delivery quality solutions
- Ensure all digital and MarTech initiatives comply with industry regulations, including data privacy and security standards
- Stay current with emerging digital and MarTech trends and technologies, evaluating their potential application within the company and pharmaceutical industry
Education and Required Skills- Proven experience (6+ years) working in a technical, digital role, preferably within the pharmaceutical or life sciences industry and/or agency experience supporting such industries
- Bachelors degree preferred but not required
- Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
- Experience with Salesforce.com Platform, with MarketingCloud or ExperienceCloud a plus
- Proficient with HTML, JavaScript, and CSS
- Familiar with SEO and SEM best practices
- Experience with personal and non-personal email campaign execution
- Familiarity with Veeva CRM and Veeva Vault a plus
Travel and Location- Located in Boston area, reporting to Seaport office 3+ days per week
- Limited travel required
Job DescriptionCandidate ProfileSalary RangeThe salary range for this role is $168,000 - $192,000. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employees in this position are also eligible for Short-Term and Long-Term incentive programs. Servier also offers a competitive and comprehensive benefits package that includes benefits such as medical, dental, vision, flexible time off (Servier provides unlimited sick time and flex time, and does not accrue time off), 401(k), life and disability insurance, recognition programs among other great benefits (all benefits are subject to eligibility requirements). For more information on our benefits, please visit this link.
