ADP is seeking a
Senior Manager, Digital Marketing Communications to lead digital communications strategy, campaign execution, and team delivery for our Human Resources Outsourcing (HRO) Shared Services space. This role will lead a high-performing team, bring clarity to complex work, and drive connected communications across stakeholders, associates, clients, and senior leadership.
This leader will operate in a large, matrixed environment and will be expected to balance strategic thinking with strong execution, sound judgment, and effective people leadership. The role is well-suited for someone who can translate business needs into clear communication strategies, build alignment across functions, and continuously improve how work gets done.
Key Responsibilities- Lead digital marketing communications strategies and campaigns that align to business, stakeholder, and audience needs
- Partner across HRO, Corporate Marketing, Public Relations, Product Marketing, and other cross-functional teams to create clarity and alignment on complex initiatives
- Develop communication approaches that reflect audience needs, channel strategy, business goals, timing, and available budget
- Oversee the design, execution, and optimization of communication journeys, digital campaigns, and marketing automations
- Present recommendations, plans, and strategic communications work to senior and executive-level stakeholders with confidence and clarity
- Lead and develop a team of marketing and communications professionals, ensuring strong prioritization, high-quality output, and consistent delivery against expectations
- Manage shifting priorities across multiple projects while maintaining strong operational discipline and stakeholder partnership
- Work with internal stakeholders, external agencies, content partners, and project teams to deliver effective and well-executed communications
- Simplify processes, improve team efficiency, and strengthen operating rhythms so the team can focus on high-impact work
- Contribute as a strategic thought partner who looks beyond the immediate ask and helps shape stronger communication solutions
What Will Set Someone Apart - Strong leadership presence with a collaborative, people-first approach
- Curiosity, sound judgment, and the ability to navigate ambiguity with confidence
- A business-impact mindset and the ability to connect communications work to broader HRO and ADP goals
- The ability to lead through change while keeping teams focused, aligned, and accountable
Required Qualifications::
Education:
- Bachelor's degree required, or equivalent combination of education and relevant work experience
- Advanced degree in Marketing, Communications, or Business is a plus
Experience: - 5+ years of related experience in marketing and digital communications, including targeted and measurable campaign execution across multiple channels
- Demonstrated experience developing and deploying digital marketing programs, ideally in complex B2B and/or B2C environments
- Experience leading teams and developing talent in a fast-paced, matrixed organization
- Experience working across functions and managing external partners effectively
- Strong comfort level engaging with senior leaders and navigating competing priorities across stakeholder groups
Critical Skills: - Strong strategic thinking paired with attention to detail and disciplined execution
- Excellent writing and editing skills, with the ability to adapt messaging and strategies to different audiences and objectives
- Strong communication, presentation, and process facilitation skills
- Executive presence and the ability to influence across a diverse and demanding organization
- Strong collaboration skills and a focus on building productive partnerships
- Customer- and audience-centered mindset, with strong attention to end-user and client experience
- Comfort using data, reporting, and analytics to inform decisions and improve outcomes
- High level of organization, urgency, and adaptability in a dynamic environment
Preferred Qualifications :
- Salesforce Marketing Cloud experience highly preferred: planning, executing, reporting (or similar software, i.e., Marketo, Eloqua)
- HRO experience/expertise preferredfor this role
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