About the Role:Ready to lead operations at a premier corporate headquarters in the heart of New York City?
CBRE is seeking a Senior Facilities Manager to support the North American headquarters of a leading financial services client, located within a prestigious high-rise office tower in Manhattan. In this highly visible, onsite role, you will oversee facilities operations across multiple occupied floors totaling approximately 250,000 square feet, serving as the primary facilities partner to the client.
Working closely with client leadership, landlords, and property management teams, you'll ensure the workplace operates efficiently while delivering an exceptional employee and guest experience. Responsibilities include managing daily facilities operations, vendor performance, maintenance programs, workplace services, and compliance initiatives.
This role also partners extensively with the Events Management team to support a high volume of onsite meetings, executive visits, and corporate events. Success requires a hospitality-focused approach, strong relationship-building skills, and the ability to thrive in a fast-paced headquarters environment.
This is more than facilities management. It's an opportunity to lead operations for one of the client's most important locations, helping create a seamless, best-in-class workplace experience for employees, visitors, and senior leadership.
What You'll Do: - Lead and coordinate facility repairs and maintenance by partnering with technicians, vendors, and contractors to ensure timely and high-quality service.
- Foster strong client relationships through proactive communication and regular meetings to address and resolve facility-related concerns.
- Plan, prepare, and manage large-scale and high-profile capital projects, operating budgets, and variance reports with precision and strategic oversight.
- Conduct facility inspections and ensure compliance with local, state, and federal regulations, maintaining high standards of quality assurance.
- Identify opportunities for operational improvements, repairs, and upgrades, and implement solutions that enhance efficiency and performance.
- Develop and enforce environmental health and safety procedures tailored to each facility's needs.
- Build and maintain vendor relationships, oversee invoicing processes, and review and approve purchase orders for parts, services, and labor.
- Apply broad business and technical knowledge to align facilities operations with departmental goals and cross-functional initiatives.
- Provide formal supervision to staff, including performance evaluations, coaching, training, and development planning.
- Manage daily team operations by setting work schedules, assigning tasks, cross-training staff, and tracking departmental deadlines.
- Serve as a mentor and role model, promoting CBRE's RISE values and influencing others through leadership and collaboration.
- Solve complex technical and operational challenges with a strategic and solutions-oriented mindset.
- Recognize and address the broader impact of decisions across the department, driving continuous improvement in methods, processes, and standards.
What You'll Need: - Bachelor's degree preferred with 5-8 years of facilities management, corporate real estate, workplace operations, or related experience; a combination of education and experience will be considered in lieu of a degree.
- Experience managing facilities operations within a large corporate office environment, headquarters location, Class A office building, or financial services setting preferred.
- Facility Management certification (e.g., IFMA, BOMA, FMP, SFP, CFM) preferred.
- Demonstrated experience managing operating budgets, forecasting, accruals, variance reporting, and cost-control initiatives.
- Proven success leading facilities teams, vendors, and service providers, including coaching, performance management, employee development, and retention.
- Experience collaborating with landlords, property management teams, engineers, and building ownership groups to resolve operational and tenant-related issues.
- Strong customer-service and relationship-management skills with the ability to interact effectively with executive leadership, employees, clients, and visitors.
- Experience supporting conference centers, executive areas, workplace services, and high-profile corporate events is highly desirable.
- Ability to communicate complex and sensitive information effectively while managing competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
- Strong organizational, analytical, and problem-solving skills with a proactive and service-oriented mindset.
- Solid understanding of financial and operational metrics, including budgeting, reporting, and performance analysis.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.
Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Sr. Facilities Manager position is $155,000 annually and the maximum salary for the Sr. Facilities Manager position is $165,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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