5+ years of agency or consultancy experience, preferably in a startup environment.
Proven ability to articulate strategy and experience architecture through work samples.
Proficiency in design tools like Figma and Miro for documentation.
Strong understanding of user-centered design principles and methodologies.
Experience in conducting various research methodologies, including usability studies and competitive analysis.
Responsibilities
Collaborate with cross-functional teams to create human-centric experiences aligned with business strategies.
Research user needs and identify opportunities for client engagement.
Lead and conduct diverse research methodologies, including usability studies and heuristic evaluations.
Synthesize research findings into compelling presentations and strategic recommendations.
Translate data analysis into experience architecture, such as sitemaps and wireframes.
Create user experience journeys and roadmaps that resonate with the brand's identity.
Work closely with creative teams to integrate copy and visual design into the final product.
Benefits
Flexible work environment that encourages innovation and creativity.
Opportunities for professional growth and development in a dynamic setting.
Collaborative culture that values cross-functional teamwork.
Access to emerging technologies to enhance user experience design.
Full Job Description
Qualities for Success
You thrive in an environment where innovation is the primary focus. You enjoy considering your assignments through macro and micro views. You are adept at determining which perspective is appropriate to use in a situation. You also love to drive clarity; ambiguity is a space of comfort. You are excited about creating valuable, meaningful experiences for fellow humans. You also love advocating for their needs and aspirations. Figuring out how emerging technologies might strategically apply to user experience and then collaborating to bring experience design to life is your idea of fun.
Responsibilities
Collaborate with a cross-functional team to drive alignment and create human-centric experiences that deliver on business and brand strategies, user insights, and technology requirements.
Research the problem space, identify user needs, and recommend client opportunities.
Lead, facilitate, and conduct research through various methodologies, including contextual inquiries, interviews, workshops, moderated and unmoderated usability studies, as well as competitive UX analysis, feature audits, heuristic evaluations, etc.
Synthesize research and strategic recommendations into a compelling presentation narrative.
Translate data analysis and strategy recommendations into experience architecture (e.g., sitemaps & wireframes) and articulate research findings and strategic recommendations for design application (e.g., consult with design and development).
Create experience journeys and roadmaps that bring the brand to life in a way that is meaningful to users.
Collaborate closely with creative counterparts for copy and visual design as well as development to bring the experience to life.
Requirements
5-ish years of agency or consultancy experience with an understanding of a startup environment and the flexibility needed to be successful.
Samples of work that demonstrate your ability to articulate strategy, experience architecture, and recommendations.
Fluent in design tools (e.g., Figma, Miro) to produce architecture and experience documentation.
