Under the limited supervision of the Director of IT, this incumbent oversees the installation, configuration, Security and support to all network systems including but not limited to a legacy local area network, wide area network, Azure cloud network, internet system, servers, desktops computers and mobile devices. Recommends equipment improvement or replacement. Serves as an advanced-level subject matter expert for security practices and policies throughout the organization.
Candidates must reside in the Atlanta area to be considered for this role.Key Skills Required- Strong analytical mindset, decision-making and problem-solving skills
- Ability to influence - communicate clearly and concisely to gain alignment and drive action across varying audiences
- Strong Excel and PowerPoint skills
- Time management and project management skills a must!
- Attention to details and dedication to getting things right
- Maintain high level of organization, time management and project management skills, commitment to follow through, enthusiasm, and motivation
Primary Responsibilities and Essential FunctionsNetwork Infrastructure Management & Administration
- Manage, monitor corporate networks, web sites, security portals
- Monitor network performance including switches, routers, and related services (DHCP, RADIUS, DNS, VPN, Wi-Fi) and troubleshoot issues
- Upgrade systems/network with new releases and models as needed
- Network design and capacity planning
- Update and maintain network diagrams and document all systems administration configuration processes and installation procedures
Cybersecurity & Cloud Administration
- Ensure security and efficiency of all IT infrastructure using industry best practices including ZTA, SSO, MFA/2FA, password-less authentication, etc.
- Manage M365 and azure environment.
- Configure and monitor Advanced Threat Protection services
- Perform risks and security audits annually
- Plan and execute cyber security training campaigns to keep end users informed and engaged on latest security principles
Server Administration, Backup & Disaster Recovery
- Administer Windows Servers, Active Directory, VMWare, Hyper-V
- Configure and maintain virtual servers
- Maintain onsite and offsite system backups
- Review backup logs, develop and maintain backup procedures, restore data and configurations
- Document recovery plans and perform annual test exercises
IT Continuous Improvement & Security Reviews
- Keep up to date on industry standards and the latest IT trends and tools that would benefit the company and team
- Conduct monthly security review with IT team and other functional leads applications)
Help Desk & End-User Support Management
- Manages Help Desk support team to cover:
- Inventory and asset management
- Helpdesk support for in-office, local and remote users
- Set up end user accounts and workstations (Azure AD, Office 365 etc.)
- Monitor and manage licensing requirements (OS and applications)
Education/ExperienceRequired:- Bachelor's degree in a related field from an accredited college or university or equivalent 8-10 years of related experience
- Certifications: Network+, Security+, Microsoft Windows Server/Clients
- Azure administration certification (MCA/AZ-104)
- Firewall and Security (Sophos or equivalent)
- Strong M365 skills including Intune, Defender, Security portal in general
- Proven experience as a System Administrator including but limited to:
- Expertise with on premise and Azure Active directory.
- Office 365 suite of applications
- Microsoft Teams and SharePoint
- Expertise in Microsoft operating software (workstations and servers)
- Experience with Microsoft Flow/Power Automate, PowerShell Scripting, other Automation tools
- Expertise in IIS and Proxy
- Experience in transitioning to and leveraging cloud environments
- Expertise in Windows Servers, VMWare, Hyper-V, server clustering, Storage space direct/Azure stack HCI.
- Expertise in networking (Dell Switches, VPN, LAN/VLAN, WAN, NAT etc.) set-up and management, TCP/IP protocol stack, routing and switching etc.
- Expertise in firewall and security (Sophos, NgFw firewall)
Preferred:- Additional experience considered a major plus:
- Veeam Back-up software
- Knowbe4 Cybersecurity training platform
- Disaster recovery set-up experience
- Domo, Tableau, Power BI or other similar reporting tools
- Network wiring and cable management
- Dell server hardware
- Microsoft Office suite including Visio
- Zscaler ZPA and ZIA
- Familiarity with modern AI platform like ChatGPT Claude and Copilot
- Soft skills:
- Resourcefulness and problem-solving aptitude
- Excellent communication skills both with internal and external partners
- Strong documentation and organizational skills a must
- Vendor relationship management
- Ability to prioritize and manage multiple projects to meet required deadlines
- Ability to lead and/or facilitate technical sessions with users
- Ability to translate technical needs into functional requirements
Work Environment: Standard professional office environment with a hybrid work schedule. Employees are expected to work on-site 2-3 days per week, with specific in-office days determined by business needs, including collaboration, planning sessions, training activities, and other team or leadership meetings.
Travel: No Travel
Characteristics Needed to be Successful- We are looking for someone with a passion for service. You don't have to be the loudest voice in the room, but you do have to love coming to work every day and you must have an authentic pride in your work.
- You must be a resourceful self-starter. If you wait to be told to do something before you do it, this isn't the place for you.
- We need someone who is adaptable. The pace of change in our business is rapid. We create plans, but we're always ready to shift as needed to accomplish our goals.
- You must be able to establish and retain trust across the organization. It's a small company - there will be several critical relationships that can mean the difference between success and failure.
