Who We Are Looking ForCome be part of the team that helps ensure the safety of Canadians!As part of the Regulatory Services team, you will play a key role in the
design, maintenance and evolution of emergency and regulatory services across the Rogers network.We are looking for an experienced telecommunications professional with deep knowledge of
Canadian 911 services, NG9-1-1 architecture, emergency services, numbering and network technologies. You bring strong technical expertise, analytical and troubleshooting capabilities, and the ability to collaborate effectively across technical and non-technical teams.
You are comfortable working in a dynamic environment, taking ownership of complex technical initiatives, sharing your expertise with others, and contributing to architecture, technology and policy decisions.
What You Will Do- Engineer and develop the Rogers 911 network architecture.
- Develop and maintain service access for emergency service organizations, including the Quebec Provincial Police, Ontario Provincial Police and Canadian Coast Guard.
- Monitor industry and regulatory developments and represent Rogers within the CRTC Emergency Services Working Group (ESWG), Alerting Working Group (ATWG), and Canadian Steering Committee on Numbering (CSCN).
- Monitor emergency services standards, trends and best practices across the industry, including NENA, EENA, FCC and CRTC.
- Engineer and develop solutions to support Rogers numbering obligations for network expansion projects.
- Support the engineering and development of the Emergency Services SBC/IBCF.
- Engineer and develop solutions supporting Nuisance Calls Mitigation, including STIR/SHAKEN, Traceback and Universal Call Blocking.
- Maintain knowledge of existing technologies and technical documentation, and develop technical information for internal presentations that translates complex technical issues into clear business impacts.
- Design reports and compile, assess and present 911 performance statistics, as required.
- Collaborate with technical and non-technical teams, leveraging system expertise to develop and deliver technical solutions.
- Continuously learn new and emerging technologies and share knowledge through mentoring, in-house workshops and learning sessions.
- Contribute to technology and policy decisions related to architecture, design strategies and standards.
- Lead lab and field trial activities in support of Proofs of Concept (PoCs).
- Provide on-call support, when required, for off-hours project implementations and during emergencies, disasters and network outages.
The above responsibilities apply to, but are not limited to, Rogers wireline and wireless networks.
What You Bring- Post-secondary education or equivalent relevant experience; Professional Engineer (P.Eng.) designation preferred.
- Expert knowledge of Canadian 911 service architecture and associated feature requirements.
- A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported
- In-depth knowledge of NENA i3 NG9-1-1 architecture.
- 5-10 years of related telecommunications experience, preferably within a wireless environment.
- Strong hands-on experience with Canadian Emergency Management responsibilities, requirements and stakeholders.
- Proven troubleshooting, problem-solving and analytical skills.
- Experience with SIP, VoIP and IP protocols.
- 5-10 years of related experience with the North American Numbering Plan, as well as Canadian interconnection and number-porting frameworks.
- Proven ability to manage multiple priorities in a dynamic and fast-paced environment.
- Experience with Network Functions Virtualization, including VNF and CNF.
- Recent experience with network functions integration.
- Excellent written and verbal communication skills.
- Strong collaboration skills and a team-oriented approach.
- Bilingualism in French and English is considered an asset.
What's in it for youGrowth & Development Opportunities:
• Self-driven career development programs
• Rogers First: priority in applying to internal roles of interest
Wellness Programs:• Employee & Family Assistance Program
• Virtual Healthcare
• Cognitive Behavioural Therapy (CBT)
• Low or no-cost fitness membership
Our commitment to diversity:• An inclusive and diverse workplace where you can bring your whole self to work.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 344101
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.
Posting Notes: Technology
Location:
