OverviewThe Senior Director of Revenue and Accounts Receivable provides strategic leadership for the YMCA of Greater Seattle's full revenue cycle. This includes accurate billing across all programs, strong grant billing and compliance practices, disciplined collections, timely cash application, and effective cash forecasting. The role drives long-term revenue strategy and leads improvements across multiple revenue systems.
Reporting to the AVP Controller, the Senior Director supervises the Grants Billing team and the Accounting Specialist and serves as the functional lead for revenue system integrations and operational controls. This position ensures that revenue practices support the mission of the YMCA and meet regulatory, audit, and
internal control standards.
Hiring Range: $105,000-$120,000/yearWhat You Will Get From Working at The Y- Membership to the YMCA of Greater Seattle for you and your household
- Medical, Dental, Vision, and Life insurance
- Retirement with generous employer contributions
- Free access to mental health resources
- Rapidly accruing paid time off (PTO)
- Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.
* Some benefits only available to full-time staff
ResponsibilitiesRevenue Cycle Leadership- Provide strategic oversight for all revenue cycle operations, including billing, receivables, cash application, and collections.
- Develop standards and performance expectations for timely, accurate billing across programs, membership, government grants, childcare, and fundraising.
- Guide revenue forecasting and collection strategies to support financial planning and operational stability.
- Ensure accurate revenue-related close activities, including subledger reconciliation and revenue accruals.
- Oversee A/R controls, including cash application accuracy, unapplied cash resolution, and collection performance standards.
- Establish and maintain standard operating procedures, templates, and quality standards for billing, receivables, and grant reimbursement processes.
Grant Billing and Compliance- Lead the association's grant billing function, ensuring that federal, state, local, and private foundation billings meet allowability, coding, and documentation requirements.
- Oversee compliance with federal Uniform Guidance and state and local regulatory standards.
- Ensure accurate grant revenue reconciliations, monthly draws, and documentation needed for timely reimbursement and audit readiness.
- Define and monitor service level expectations for billing accuracy, turnaround time, and issue resolution.
- Maintain a comprehensive grant compliance calendar, including required reports, desk reviews, site visits, and renewal deadlines.
- Partner with Operations and program leaders to ensure timely reimbursement and accurate spend activity.
- Represent the YMCA to funders on billing methodology, documentation, and corrective actions.
Controls, Audit Support, and Reporting - Oversee revenue cycle controls, including approvals, segregation of duties, exception handling, and reconciliations.
- Serve as product owner for revenue system integrations (Traction Rec, UltraCamp, ERP), ensuring accurate data flows, reconciliation integrity, and timely issue resolution with Information Services.
- Oversee production of key revenue reports, including A/R aging, collection metrics, and revenue variances, and ensure accuracy of revenue-related schedules for Form 990.
- Ensure the team maintains audit-ready documentation, including revenue schedules and supporting workpapers for external audits and single audits.
- Coordinate revenue-related audit responses in partnership with the AVP Controller.
- Present key revenue metrics and trends to senior leadership, including root cause analyses and corrective action recommendations.
Team Leadership - Lead and develop a high-performing team of billing specialists and accountants.
- Set clear goals, coach staff, and support career development aligned with YMCA values.
- Build team resilience through cross-training and clear role coverage for major revenue and grant billing activities.
- Foster a culture of accuracy, compliance, service to program partners, and continuous improvement.
Other Duties - Lead cross-functional projects related to revenue operations, including pricing updates, new program launches, and system upgrades.
- Represent Finance in grantor compliance reviews and desk audits, preparing materials and responding to funder inquiries.
- Assumes additional responsibilities as needed to support the mission and operational needs of the YMCA of Greater Seattle.
QualificationsMinimum Qualifications:- Bachelor's degree in Accounting, Finance, or related field. CPA, CMA, or equivalent preferred.
- Minimum 7 years progressive accounting experience with at least 3 years in a supervisory role.
- Demonstrated experience managing external audits, single audits, and preparing Form 990.
- Strong treasury and cash management experience including bank operations, cash forecasting, and controls.
- Proven ability to design and sustain internal controls and to prepare audit-ready documentation.
- Experience with ERPs and integrations (NetSuite preferred) and with revenue systems such as Traction Rec or similar.
- Advanced Excel skills and familiarity with BI tools for Clear communicator who can explain technical
accounting and compliance matters to non-accounting leaders
Preferred Qualifications:- Nonprofit experience and fund accounting strongly preferred.
- Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
- Ability to speak any language in addition to English may be helpful.
You'll be a great fit for the Seattle Y if you: - Thrive on working in a collaborative environment.
- Have high ownership and strong work ethic.
- Are a great problem solver who can think on your feet.
- Truly enjoy being of service to people.
- Like being part of a team that cares about one another as people and enjoy working together.
- Want to know that the work you do contributes to building a better, stronger community for all.
