The Sr. Loss Prevention Director develops, plans, directs, and implements an effective strategy and programs for the protection, safeguarding and security of employees, intellectual property, integrity, reputation, and physical assets of the company. Responsible for setting and championing the Loss Prevention strategy for the enterprise, including retail convenience stores, and the corporate offices. This role leads a diverse team of remote field and office-based staff in the development and implementation of strategies to reduce shrink and controllable losses, ensure the safety and physical security of stores, and corporate offices.
Key Responsibilities- Develops and oversees the Loss Prevention team to ensure the safeguarding of company assets from losses due to theft or fraud.
- Evaluates accounting and operational processes and recommends programs to reduce risk and losses.
- Directs investigations and the implementation of loss prevention programs.
- Reduce shrink and controllable losses, ensure the safety and physical security of stores.
- Responsible for the security of corporate office buildings, equipment, store locations and warehouses.
- Develop appropriate mitigating strategies based on results of the analysis of the security risks.
- Serve as the voice of Loss Prevention in large, enterprise-wide cross-functional projects involving the design, configuration or deployment of systems or processes.
- Lead the data intelligence effort to identify Key Performance Indicators, Exception Reporting, or other analysis that is used to drive predictive and proactive Loss Prevention Strategy and execution.
- Coordinates and implements physical site security plans and operations to ensure protection of employees, vendors, visitors, physical assets, and infrastructure.
- Contribute to the development of a corporate-wide security plan that includes crisis management, emergency response, resources management, communication, business impact analysis.
- Conducts corporate investigations as needed to include surveillance of subjects.
- Conducts audits on camera surveillance videos or conducts reviews on camera surveillance videos.
- Manage and maintain the physical security controls and systems in all assigned locations (Systems include CCTV, MPS, Alarms, and EAS systems).
- Work with Loss Prevention Managers to perform Internal/External investigations targeting theft/fraud activities, provide recommendations, and facilitate employment recommendations.
- Creates, implements and monitors emergency protocols (i.e. disaster recovery, employee safety verification procedures, etc.
- Develops preventive strategies consistent with the business and internal controls, including development and maintenance of analytical indicators of possible loss situations. Ensures consistency in philosophy and operation of loss prevention/audit functions enterprise wide.
- Identifies security risks in the business environment and applies appropriate financial and managerial controls to mitigate those risks. Ensures that the organization is prepared for significant security incidents by developing regular periodic review and training programs.
- Represents the company in any business-related legal activities.
Requirements- Bachelor or Associate or equivalent combination of experience and education in Security Administration, Law Enforcement, or military background
- 10+ years of retail or hospitality experience, with at least 5+ years in Loss Prevention and 3+ years in a corporate setting
- Certified Protection Professional (CPP) certification preferred
- Intermediate MS Office (Excel, Word, PowerPoint and Project) required
- Substantial Knowledge of principles, theories and concepts of security programs
- Comprehensive business and technical knowledge and organizational skills to oversee highly complex projects with high visibility and impact on the business.
- Excellent interpersonal communication skills and able to communicate at all levels of the organization
- Excellent verbal and written skills
- Team player with a record of accomplishment of successful collaboration with business managers.
- Ability to present to large groups within the company
- Ability to conduct complex negotiations
- Ability to source and manage security vendors
- Ability to conduct vulnerability assessments and implement security enhancements
- Ability to conduct investigations on a variety of crimes (felonies to misdemeanors)
- Ability to embrace change and continuous learning
Pay for this position is up to $185,000 /Year DOE
Benefits- Medical, Dental, Vision and Life Insurance
- 401K Plan
- Paid Time Off
