Sr. Director, Growth Marketing

Rakuten Group, Inc.

$136K — $254K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in marketing
  • 5+ years of experience managing and scaling marketing teams
  • Extensive knowledge of growth marketing with a focus on efficiency and lifetime value
  • Experience with marketing technology tools, including Amplitude and Tableau
  • Strong understanding of various marketing channels and platforms
  • Ability to communicate effectively with executive teams
  • Proven track record in leading and developing teams

Responsibilities

  • Develop a user-centric acquisition strategy emphasizing data analysis
  • Manage a substantial marketing budget to drive efficiency
  • Implement a test and learn strategy to foster experimentation
  • Analyze metrics and KPIs for ongoing optimization
  • Hire and allocate resources effectively to enhance impact
  • Collaborate cross-functionally with product, design, and engineering teams
  • Explore new vendors and channels for growth opportunities

Benefits

  • Discretionary bonus eligibility
  • Health, vision, and dental insurance
  • 401k matching
  • Paid time off (PTO)
  • Volunteer Time Off (VTO)
  • Engaging company culture based on five principles of success
Full Job Description
Job Summary:

Rakuten is looking for a growth marketing expert to lead our acquisition teams. You'll be responsible for overseeing our new user acquisition strategy and tactics, while leading a strong team and working cross-functionally with teams throughout the organization. This role will manage Search (SEM & SEO), Mobile App, Direct Response Paid Social, Affiliate Channel, as well as new channels. We are looking for someone who is passionate about data and finding new opportunities while meticulously working to scale established channels. By adding your expertise over a vast amount of our new user acquisition, you will have a large impact on the success of the organization.

Key Responsibilities:
  • Develop a data and user first approach to the new acquisition strategy and empower those within the group to achieve success
  • Owning and allocating a large marketing budget with a continual focus on efficiency and maximizing lifetime value
  • Build the test and learn strategy with a foundation of constant experimentation
  • Monitor all metrics and KPIs for growth enabling continuous optimization
  • Effectively hire and allocate resources (people and technology) to maximize impact
  • Work cross-functionally with internal teams (product, design, engineering) to take an automation- and technology-first approach to efficiently scale new user growth
  • Discover new vendors, technologies, and channels to facilitate short- and long-term growth
  • Leverage acquisition tactics to discover new retention activities targeted towards the current member base
  • Channel Focus:
    • Search (SEM & SEO)
    • Mobile App & ASO
    • Direct Response Paid Social
    • Affiliates
    • Programmatic and Display
    • New Channels


Qualifications:
  • Extensive experience working as a growth-oriented marketer with a focus on scaling channels and optimizing for efficiency and lifetime value
  • Expertise with all marketing platforms, including: Facebook, Google, Programmatic Platforms, Mobile App Install, App Store Optimization, and Fraud Detection.
  • Working knowledge of marketing technology tools, such as Amplitude, Datorama, Segment, and Tableau
  • Experience with Snowflake and SQL is a plus
  • Thrive in a fast-paced, entrepreneurial environment
  • Experience working on multiple projects at the same time, with short deadlines
  • Experience communicating projects and results to executive team members
  • Team leader with experience building departments to keep up with an aggressively expanding business


Minimum Requirements:
  • 10+ yr experience as a marketer
  • 5+ yr experience managing and scaling marketing team(s)


#LI-CW1

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $136,485.00 - $254,664.00 annually

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