JOB SUMMARY:
The Sr. Director, General Manager will be responsible for the overall leadership and management of manufacturing operations within the facility. This role involves ensuring the efficiency, quality, and safety of the manufacturing processes while overseeing staff, optimizing resources, and contributing to strategic planning for sustained business growth. The Sr. Director, General Manager plays a key part in driving the success of the manufacturing facility through strategic planning, operational excellence, and continuous improvement initiatives.
PRIMARY RESPONSIBILITIES:
• Manages and ensures the timely and accurate completion of manufacturing production schedules.
• Oversees capacity requirements and communicates staffing needs effectively.
• Communicates with corporate leadership and other departments ensuring alignment with overall business objectives.
• Analyzes personnel and capital resources and selects the best method to meet production and distribution goals while supporting continuous business development.
• Monitors product standards, establishes and maintains standards and ensures that inventory levels are maintained.
• Reviews operations and financial performance against annual operating targets.
• Partners with the VP to develop budgets for manufacturing/distribution areas and controls spending to target levels.
• Monitors manufacturing gross margin and drives efforts to improve.
• Drives programs to continually reduce manufacturing cycle time and maximize inventory turns.
• Reviews production and operating reports and resolves operational, manufacturing and maintenance problems to ensure minimum cost and prevent operational delays.
• Leads the continuous improvement through Sis Sigma, 5S and lean process improvement initiatives. Communicates and performs presentations to all levels of management.
• Establishes and monitors process control parameters necessary to achieve expected departmental performance.
• Plans production operations, establishing priorities and sequences for manufacturing products.
• Reviews machines and equipment to ensure specific operational performance and optimum utilization.
• Develops or revises standard operational and working procedures, guiding employees to ensure compliance with standards.
• Compiles stores and retrieves production, processing, and quality data.
• Directs the activities of the first line supervisors and process development activities.
• Ensures all environmental and safety practices are maintained within the department and all regulatory requirements are met and exceeded.
• Maintains communications with Production Control, Finance, Purchasing, Human Resources, Receiving and Shipping/Warehousing, Sales and Marketing, Quality, Facilities, Safety, Environmental departments as well as outside vendors, suppliers, and machine shops.
• Manages the inventory levels of finished goods and component parts, aligning them with both forecasted and actual sales.
• Consults with production managers to control flow of finished goods into the warehouse for inventory control purposes.
• Responsible for optimized inventory management of manufactured products.
• Contributes to the planning and administration of the plant budget.
• Collaborates with other departments to align manufacturing goals with overall business objectives.
• Accomplishes efficiency in production and distribution by communicating job expectations to employees by planning, monitoring, and appraising job results.
• Cultivates a positive employee relations environment, effectively motivating and providing corrective guidance to the workforce.
• Collaborates with the Human Resources department to sustain staffing levels, engaging in recruitment, selection, orientation, and training of employees while supporting their personal growth and development.
• Responsible for creating and managing any reports that will better utilize available information for the purpose of making the production areas more efficient.
• Provides training to the team to guarantee both accessibility and accurate interpretation of report information.
• Ensures all pillow production, shipping and warehouse reports are completed in a timely manner and distributed to the appropriate departments.
• Oversees the maintenance department to ensure equipment reliability. Approves contracts with outside service facilities for necessary repairs.
• Acts as a liaison with external parties on matters relating to maintaining the company's facilities.
• Guarantees compliance with governmental regulations by ensuring strict adherence to safety programs.
• Safeguards the facility, maintaining a hazard-free environment, and oversees the completion of all required repairs and renovations.
• Uses appropriate process improvement tools and methodologies to lead Lean Six Sigma projects that deliver significant operational improvement and financial benefits.
ESSENTIAL QUALIFICATIONS:
• Bachelor's degree in manufacturing or business is required; master's degree is preferred
• 10+ plus years of progressive management experience in a manufacturing/distribution environment is required
• Strong leadership skills with the ability to influence the actions and opinions of others
• Capable of initiating and sustaining specific courses of action, demonstrating high motivation and a sense of urgency; Willing to dedicate extended hours of work and make personal sacrifices to achieve goals
• Demonstrated mechanical aptitude
• Ability to train and interface with a diverse workforce, including contingent workforce
• Expertise in financial management with a focus on strong budgeting and key performance indicators (KPI's)
• Strategic mindset with outstanding tactical execution
• Experience utilizing lean processes and concepts as well as lean manufacturing
• Excellent critical thinking and active listening skills
• Proficient in Microsoft Excel, Word, and PowerPoint
• Excellent verbal and written communication skills
• Strong presentation skills
• Ability to remain calm under pressure
• Experience utilizing AS400, WMS a plus
• Some travel required
PHYSICAL DEMANDS:
• Ability to continuously maintain a sitting position
• Frequent use of upper extremities for keyboard functions
• Ability to frequently stand/walk
