Master's Degree in Nursing, Healthcare Administration, Business Administration, Public Health, or related field
8 years of progressive healthcare leadership experience
5 years of manager-level or above nursing leadership experience
Registered Nurse (RN) licensure in Texas
Experience in an academic medical center and multisite ambulatory care networks preferred
ANCC Board Certification (NEA-BC, RN-BC, or specialty certification) preferred
Responsibilities
Provide nursing oversight for a multispecialty, multisite ambulatory portfolio
Ensure ambulatory nursing care aligns with regulatory standards and growth initiatives
Develop optimal staffing models and manage nursing labor efficiency
Execute nursing strategies to enhance access, quality, and patient experience
Serve as the senior nursing voice in governance structures and present to senior audiences
Ensure nursing practice aligns with state licensure and evidence-based guidelines
Analyze data to develop or revise programs and recommend policy improvements
Benefits
PPO medical plan available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare with no copay
Paid Time Off available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Full Job Description
JOB SUMMARY Under the direction of Ambulatory executive leadership, works in partnership with department and health system nursing, physician, and operational leadership to effectively manage an assigned clinical portfolio across multiple programs, specialties, and sites. This role collaborates with local nursing leadership to promote excellence in nursing practice, patient safety, regulatory compliance, and financial stewardship.
EXPERIENCE AND EDUCATION
Required
Education Master's Degree in Nursing (MSN), Healthcare Administration, Business Administration, Public Health, or related healthcare field
Experience 8 years of progressive healthcare leadership experience, including 5 years of manager-level or above nursing leadership experience
Licenses and Certifications (RN) REGISTERED NURSE licensure in the state of Texas
Preferred
Experience Experience in an academic medical center Experience leading multisite ambulatory care networks Magnet experience
Licenses and Certifications ANCC Board Certification (NEA-BC, RN-BC, or specialty certification)
JOB DUTIES
Provides nursing oversight for a multispecialty, multisite ambulatory portfolio generating significant annual visit volumes.
Ensures that ambulatory nursing care delivery models align with academic medical center complexity, regulatory standards, and system growth initiatives while fostering a high reliability, patient-centered culture. Partners with service line Medical Directors, Department Chairs, and Ambulatory Operations leadership to align clinical care models with strategic growth plans.
Develops and sustains optimal staffing models across RN, LVN, MA, and clinical support roles. Accountable for nursing labor management, workforce efficiency, and resource allocation. Leads recruitment, retention, engagement, and succession planning initiatives.
Develops and executes nursing strategies that support access, quality, safety, patient experience, and financial sustainability. Makes recommendations, oversees activities, and drives initiatives to improve patient safety, throughput, regulatory readiness, care responsiveness, and telephone triage effectiveness.
Serves as the senior nursing voice within portfolio or service line governance structures. Presents to various senior-level audiences. Serves on other committees as representative of assigned program as appropriate.
Ensures nursing practice aligns with state licensure, regulatory standards, and evidence-based ambulatory care guidelines. Ensures top-of-license practice across all clinical roles. Supports Magnet designation and ANCC standards for professional practice.
Assists in developing, implementing, and optimizing clinical workflows, triage models, care management processes, and scope-of-practice clarity. Oversees standardization of clinical documentation, decision support tools, and specialty-informed protocols.
Promotes a culture of customer service aimed at creating an optimal patient experience and a collaborative work environment. Assists with the development of reward and recognition tools to promote exemplary performance in keeping with institutional core values.
Analyzes data to develop new and/or revise existing programs. Develops project proposals and coordinates vetting and approval with stakeholders. Recommends new policies and procedures for improvement of program activities.
Partners with departmental and physician leadership to advise on clinical space utilization and ongoing facility development.
Develops and coaches nursing leaders on performance management, fiscal stewardship, and leadership competencies. Fosters a culture of accountability, psychological safety, and professional growth.
Responsible for development and monitoring of final budgets in assigned areas. Collaborates with Ambulatory Operations on budgeting, productivity targets, and performance improvement initiatives.
Interprets data dashboards and analytics to drive performance improvements across patient access, call management and triage metrics, revenue cycle impact of clinical workflows, clinical quality indicators.
Leads event review, just culture initiatives, and safety culture improvement. Partners with Risk Management and Compliance on clinical investigations and process redesign.
Performs other duties as assigned
Knowledge, Skills and Abilities
Work requires ability to demonstrate the ability to work well with management, physicians, and other professionals in a direct and positive manner.
Work requires strong interpersonal communication skills and analytical ability sufficient to evaluate data, make sound judgments and recommendations.
Work requires strong project management and problem-solving skills with the ability to work independently, achieve tight deadlines and take initiative on multiple projects.
Work requires working with departments to design and document operational procedures to support transactions processing and compliance with established regulations.
Work requires ability to develop, monitor and maintain a budget.
Work requires ability to manage and direct staff.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS
Working Conditions
Office Setting
Salary Information Salary is commensurate with education, skills, and relevant experience.
BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
About University Of Texas Southwestern Medical Center
The University of Texas Southwestern Medical Center (UT Southwestern) is a public academic health science center in Dallas, Texas. With approximately 14,400 employees and an operating budget of nearly $2.8 billion, UT Southwestern is one of six medical schools in the UT System. UT Southwestern is one of the leading medical research institutions in the world, with a focus on biomedical research, clinical care, and education. The institution is home to six Nobel laureates, 22 members of the National Academy of Sciences, and 19 members of the National Academy of Medicine. UT Southwestern is also affiliated with Parkland Memorial Hospital, one of the largest public hospitals in the United States.
