5+ years of experience as a product owner or product manager in B2B or B2C digital platforms
2+ years in an Agile environment with a solid grasp of the development life cycle
Strong communication and interpersonal skills for building relationships in a matrix organization
Experience in writing clear technical stories in collaboration with architecture teams
Proven track record of achieving strategic goals in fast-paced environments using data analysis
Ability to articulate complex concepts in simple terms
Familiarity with product strategy and roadmap development
Responsibilities
Drive product strategy and roadmap using customer analytics for prioritization
Utilize analytics and user research for continuous improvement and feature delivery
Create and refine a backlog with user stories and acceptance criteria
Ensure clear communication of customer and stakeholder needs in product stories
Collaborate within an Agile scrum team to align on goals and objectives
Understand end-to-end customer experience and dependencies
Foster open communication and inspire high performance in the team
Benefits
Hybrid work model for flexibility between office and remote work
Supportive workplace policies for work-life balance, including work from anywhere for up to 8 weeks
Career development programs focused on continuous learning and skill enhancement
Comprehensive benefits including flexible vacation, mental health days, and tuition reimbursement
Award-winning culture emphasizing inclusion, belonging, and strong values
Opportunities for community impact through paid volunteer days and ESG initiatives
Engagement in meaningful work that promotes justice and transparency globally
Full Job Description
Summary:
About the Role:
We are looking for a Senior Product Manager who can help us shape the future. We want a data-driven leader with a passion for innovation who likes working backwards from the customer and tackling complex, ambiguous problems.
As a Sr. Product Manager, you will develop a comprehensive product strategy and roadmap and set key business objectives (OKRs) for your product. You will leverage the knowledge of your product, the market, great CX, as well as customer feedback and analytics, to prioritize the direction and desired outcomes for your product.
You will be the "voice of the product" to key stakeholders to ensure their needs are met and that the product team is getting the direction and support it needs to be successful. You will develop and actively maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest-impact work for your team and stakeholders. You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance.
Responsibilities:
Maintain accountability for the development and health of the product, drive the strategy and road map for your product with a focus on using customer analytics to drive prioritization
Leverage analytics and user experience research to drive continuous improvement for day-to-day tasks, as well as deliver new customer features
Maintain and refine a backlog: create user stories, acceptance criteria, and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy
Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product
Work in an Agile scrum team, ensuring the team is aligned around similar goals and objectives
Possess a fundamental understanding of end-to-end customer experience integration and dependencies
Encourage the open exchange of information and viewpoints
Inspire others to achieve challenging goals and high standards of performance while committing to the organization's direction
Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles
About You:
5+ years' experience working as a product owner or product manager of a B2B or B2C digital platform
Established background in an Agile environment of 2 or more years with a proven understanding of the development life cycle, including but not limited to requirements definition, user experience, development practices, testing, and deployment
Proven ability to take initiative within a matrix organization to build strong, productive relationships based on excellent communication and A+ interpersonal skills
History of partnering with architecture and leads in writing clear technical stories
Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, while evolving digital strategy based on both quantitative and qualitative analysis
Ability to communicate complex concepts in easy-to-understand terminology
Demonstrates understanding of operating under a product model, including product strategy and roadmap development
Able to apply knowledge of how a product is designed, built, deployed, and maintained in an enterprise environment
Experience with technology and ability to facilitate communication between business and technology teams
Experience working in an agile environment (e.g., user stories, iterative development, etc.)
Track record of project execution: completing and shipping excellent products on time and on budget
Ability to articulate clear and concise specifications for new products and new features with a strong affinity towards the developer community. Understands at a high level the landscape of tools and technologies that developers use to bring products to market
Strong communication skills with demonstrated ability to articulate a strategy at every level of the organization.
Ability to prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision. Ability to articulate clear and concise specifications for new products and new features. Proven ability to work under rapid development cycles with large teams to achieve a common goal
Experience with technology and ability to facilitate communication between business and technology teams
Proven ability to influence cross-functional team(s) without formal authority. Familiarity with financial concepts and financial/budget management
#LI-SS
Replacement: This position is open due to an existing vacancy to support our evolving business needs.
What's in it For You?
Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.For Ontario, Canada, the base compensation range for this role is $126,000 CAD - $176,000 CAD.Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
About Thomson Reuters
Thomson Reuters Corporation is a Canadian multinational media conglomerate. The company was founded in Toronto, Ontario, Canada, where it is headquartered at 333 Bay Street. Thomson Reuters provides professionals with the intelligence, technology, and human expertise they need to find trusted answers in the financial and risk, legal, tax and accounting, and media markets. The company is dual-listed on the New York Stock Exchange and the Toronto Stock Exchange. In 2019, the company reported revenues of $5.9 billion and net income of $1.3 billion.
