Minimum 3+ years in software implementation projects
Experience with Microsoft technologies in a professional services setting
At least 2 years leading project teams with budget management
Familiarity with Agile methodology for software implementations
Background in Microsoft solutions like Dynamics 365 and Power Platform
Eagerness to learn new features in Microsoft Dynamics
Willingness to travel occasionally, under 20%
Responsibilities
Develop and maintain strong client relationships to understand their needs
Lead project teams to ensure client satisfaction and successful outcomes
Create and manage project timelines for timely and budget-friendly delivery
Conduct requirements gathering and oversee deliverable completion
Facilitate design and architecture sessions to drive innovation
Install, configure, and customize Root16 solutions for clients
Train clients on processes and deliverables to enhance adoption
Stay updated on industry trends and share knowledge through various channels
Benefits
Opportunities for professional development and training
Access to the latest technology and tools
Collaborative work environment
Flexible work arrangements
Support for work-life balance
Full Job Description
Responsibilities:
Develop and maintain client relationships, building trust and gaining knowledge of ongoing needs and challenges within client organizations
Provide leadership for project teams, providing unparalleled satisfaction and results driven outcomes for our clients
Create and manage project timelines to ensure on-time and on-budget delivery
Lead requirements gathering, estimate development and deliverable completion specific to project requirements
Lead and participate in design and architecture sessions with clients, identifying areas to drive transformation and innovation at medium/large client organizations
Install, configure, deploy, customize and test Root16 solutions for assigned clients
Train and educate clients on our process and deliverables, helping to drive adoption and overall client success
Stay current on industry technology trends through self-study and training, sharing knowledge gains internally and externally via internal sessions, blog posts, and social media
Requirements:
Minimum 3+ years' experience leading and/or working in software implementation projects
Experience with Microsoft technologies in a professional services environment
At least 2 years of experience leading project teams, either formally or informally with budget management responsibilities
Agile methodology experience for software implementations
Background in one or more of the following Microsoft solutions: Dynamics 365 Sales, Marketing/Customer Insights Journeys, Customer Service, Portals, Power Platform or other CRM applications
Willingness and ability to quickly learn new features and functionality offered in Microsoft Dynamics and the Power Platform tech stack
