The
Sr. Compensation & Benefits Manager is a senior individual contributor responsible for U.S. incentive plans and key Compensation and Total Rewards programs. The role provides expertise in incentive plan design and administration, job evaluation, job description governance, salary structures, and job architecture to support competitive, equitable, and compliant pay practices aligned with business needs, the Total Rewards philosophy, market practices, and applicable legal requirements
Key Accountabilities: • Lead the design, modeling, implementation, administration, and ongoing evaluation of U.S. incentive plans and related reward programs.
• Manage incentive calculations, payment reconciliation, dispute resolution, and internal controls to ensure accurate, timely, and auditable payouts.
• Analyze plan performance, costs, market practices, and business results to identify trends and recommend improvements.
• Produce compensation models, costing scenarios, dashboards, and reports to support business planning and compensation decisions.
• Lead job evaluation, leveling, and grading processes to ensure consistent methodology, internal equity, and alignment with the job architecture framework.
• Develop and maintain job descriptions, salary structures, and job architecture standards to support consistent pay decisions and organizational design.
• Support compensation activities and Total Rewards initiatives, including market benchmarking, salary proposals, special assignment pay, pay equity, structure redesigns, and process enhancements.
• Advise HR and business leaders on incentive plans, compensation decisions, job leveling, and job design through data-driven recommendations.
• Develop plan documents, communications, training materials, and guidance for HR Business Partners, managers, and employees.
• Partner with HR, Finance, Payroll, Legal, and business teams on program design, requirements, reporting, enhancements, and decision-making.
• Ensure compensation programs and practices align with plan requirements, the Total Rewards philosophy, internal controls, and applicable legal requirements.
• Maintain the accuracy, confidentiality, and integrity of compensation data, dashboards, reports, and HR systems.
Skills/Qualifications: • Advanced proficiency in Microsoft Office, including Excel, Access, PowerPoint, Word, and Outlook.
• HRIS and compensation systems.
• Power BI or similar data-visualization tools.
• SQL or similar data-query tools.
• 6+ years of progressive experience in Compensation or Total Rewards, including significant experience designing and administering incentive plans.
• Experience with incentive calculations, financial modeling, payment reconciliation, and performance reporting.
• Knowledge of job evaluation, salary structures, market pricing, and job architecture.
• Understanding of U.S. compensation practices and applicable wage and hour requirements.
• Experience partnering with HR, Finance, Payroll, Legal, and senior business stakeholders.
• Experience managing complex projects and programs without direct reporting authority.
• Advanced analytical and financial modeling skills.
• Strong attention to detail and commitment to data accuracy.
• Ability to translate complex compensation information into practical business guidance.
• Strong consultation, communication, and stakeholder-management skills.
• Sound judgment when handling sensitive and confidential compensation information.
• Ability to manage multiple priorities, deadlines, and recurring compensation cycles.
• Ability to analyze large, complex datasets and translate findings into clear recommendations.
• Strong presentation skills with the ability to communicate compensation concepts to technical and nontechnical audiences.
Education & Certificates: • Bachelor's degree in Business, Finance, Human Resources, Economics, Data Analytics, or a related field required.
• Certified Compensation Professional (CCP) designation preferred.
Employee Benefits & Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
- Retirement Savings - 401K with company match
- Medical, Dental, Vision, well-being programs
- Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
- Employee Discount Program
- Employee Assistance & Work Life Program
- Outstanding training opportunities
Internal candidates with questions about this opportunity are encouraged to contact Edith Rodriguez, Sr. Talent Acquisition Partner, at edith.rodriguez1@dhl.com.
