Sr. Cloud Administrator
We are actively seeking a Sr. Cloud Administrator. Reporting directly to the Director of Global Networks & Cloud Services, this role may be performed remotely, in a hybrid arrangement, or in the office with a preference near our Las Vegas, NV or Pleasanton, CA office.
Position Summary
As a Sr. Cloud Administrator at Rimini Street, Inc., you will support connectivity between cloud networks, customer sites, and end users. You will keep all client cloud environments, client VPN tunnels, and on-premise client gateway VMs reliable and sustainable, and ensure they comply with internal security policies. Success in this role means supporting mixed virtual private clouds and network operating systems while working efficiently with our internal support engineers and other operations groups. Rimini Street engineers rely on our mission-critical support systems, so your work directly keeps the business productive. You must be self-motivated, able to multitask in a fast-paced environment, and take pride in your work.
Essential Duties and Responsibilities
- VPN configuration & troubleshooting with internal and external clients
- Develop training materials, work instructions, ISMS documentation as well as mentor / train all new Cloud Services team staff
- Build and maintain virtual private clouds in Amazon AWS / Microsoft Azure
- Work closely with the Environments and Onboarding teams to build and troubleshoot virtual systems, network access, and client connectivity through site-to-site VPN tunnels & Bomgar Privileged Remote Access
- Participate in monthly Windows Update compliance activities for client gateway patching
- Work with cloud vendors to determine system selections based on price, technical functionality, and support
- Formulate management policies for user rights and security
- Advise upper management about IT issues that impact client environments
- Rotational shift changes and weekend on-call support
Experience & Skills
- Understanding of Amazon AWS / Azure Cloud technologies
- 10+ years of total experience in an IT-related field
- Must have experience with VMware virtual infrastructure
- Solid understanding of Network Operating Systems including IOS, Netscreen, Juniper, and PanOS devices
- Experience with Dell Server, Storage, Network and Laptop hardware
- Experience with Microsoft SCCM
- Experience with PowerShell scripting, etc.
- Experience with standard System / Network Administration tasks including server builds, security updates, software installations and system troubleshooting
- Excellent communication skills
- Attention to detail and a focus on doing things the right way, every time
- A strong commitment to following and improving processes and procedures
- A dedication to producing useful and detailed documentation
- Self-motivated and able to manage self-imposed deadlines / responsibilities
- Strong team player who excels in a collaborative environment
- Demonstrated skills in planning and successfully executing complex IT projects
- Experience with Microsoft Windows Server, including DHCP, DNS, and Active Directory
- Amazon AWS, Microsoft Azure, VMware
- Cisco IOS, Juniper & Netscreen OS, and PAN OS
- Troubleshooting VPN tunnel connectivity and resolution
Education & Certification
- Bachelor’s degree in computer science or related field
- Network / Cloud certifications
Location
Remote, Las Vegas, NV or Pleasanton, CA
