The Sr. Channel Sales Manager is responsible for driving indirect revenue growth and strategic partner performance across National Account, DMR, TSP's, or Strategic partnerships through business planning, relationship management, partner enablement, and sales execution. This role works in partnership with the Distribution, Internal IT Sales, and Support teams to strengthen partner engagement, improve customer outcomes, and grow the revenue of strategic and focus accounts.
Essential Duties & Responsibilities:
Establishes operational plans for the Channel team
Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results
Provides support to the Channel team(s), with a high attention to detail
May require communication with ConnectWise leadership
Develops and executes growth strategies for assigned partners and accounts.
Sets goals and objectives to achieve revenue, adoption, and operational targets.
Manages strategic relationships across National Accounts, DMRs, TSPs, and strategic technology partners.
Builds and maintains executive and operational relationships with key partner stakeholders.
Communicates and influences internal and external leadership to align on business priorities and initiatives.
Coordinates cross-functional activities to support partner success and business growth.
Drives engagement in ConnectWise products, programs, and initiatives.
Participates in all phases of the sales cycle as appropriate.
Serves as a subject matter expert on ConnectWise channel programs and partner engagement models.
Guides partners to appropriate solutions, resources, and support teams.
Acts as an escalation point for complex partner and customer issues.
Identifies and prioritizes opportunities that drive the greatest business impact.
Maintains alignment with ConnectWise mission, vision, and strategic goals.
Working Conditions:
Onsite/Hybrid/Remote depending on location
20-30% travel may be required
