Communicate project status and progress (including key milestones, risks/issues, trends and dependencies) to appropriate stakeholders; prepare reports for upper management regarding status of project; update SharePoint sites that host project documents, reports and/or group information
Manage headcount, sales expense/budget, and revenue ratio targets to align with corporate strategic objectives,Develop and implement financial models connected to partner programs, compensation, sales strategy, and sales planning.
Proven ability to engage and manage outside marketing resources such as marketing agencies, graphic and digital services agencies, freelance writers and designers. Leverage these resources to produce exceptionally effective marketing programs
Attend and actively participate in Business Consulting - HTG staff meetings, offering ideas, insights and recommendations on staffing, client service, new business and other topics that ultimately impact the overall quality of the company.
Provide day to day end user support and share best practices tips and tricks to enhance and increase ConnectWise Manage, HRIS, and Financial Systems' user knowledge and adoption; Execute customer support requests received from all input channels, (phone, cell phone, email, or in person), in the agreed upon time frame, during the designated support hour coverage model.