About the Team
The Sr Associate Deal Ops Manager, Renewals is responsible for end0end operational support of renewal transactions across assigned regions/segments. Sitting within the Deal Operations organization, this role partners closely with Sales, Customer Success, Finance, and Legal to structure, price, and process renewals accurately and on time, using Salesforce, CPQ, and CLM as core tools. This is a mid0level individual contributor role with growing autonomy on complex but well0defined deal scenarios.
About the Role
The Sr Associate Deal Ops Manager, Renewals role supports renewal deal structuring (co-terms, multi-year) within guidelines, primarily involving quote validation in Salesforce/CPQ and document generation via CLM, alongside managing Deal Ops cases. The role ensures Policy and Data Quality by applying discount guardrails and maintaining system integrity (Salesforce, CPQ, CLM) for revenue recognition. Key to this is Cross-Functional Partnership with Sales, Customer Success, and Legal for strategy and terms, ensuring a smooth handoff to Finance/RevOps. Finally, the role drives Operational Excellence by monitoring performance, proposing process improvements, and maintaining playbooks and system feedback.
About You
Basic Qualifications
- 2+ years of experience in Deal Desk, Deal Operations, Sales Operations, or similar commercial operations role; direct renewal support experience strongly preferred.
Other Qualifications
- Hands0on experience with Salesforce CRM, including opportunity management, quoting, and reporting.
- Experience with CPQ (configuring products, pricing, discounts, and approvals) and CLM (contract templates, order forms, and amendments).
- Strong understanding of SaaS commercial constructs (ACV/TCV, term changes, co0terming, ramps, multi0year deals, one0time vs. recurring fees).
- High attention to detail and accuracy in quotes, contracts, and system data.
- Strong analytical and problem0solving skills; comfortable working with complex deal structures and multiple systems.
- Excellent written and verbal communication skills, with experience supporting Sales or Customer Success teams.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate0s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday0s comprehensive benefits, please .
Primary Location: USA.GA.AtlantaPrimary Location Base Pay Range: $76,400 USD - $114,600 USD
Additional US Location(s) Base Pay Range: $72,600 USD - $128,900 USD
Our Approach to Flexible Work
With Flex Work, we0re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you0ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote 2home office2 roles also have the opportunity to come together in our offices for important moments that matter.
