🌟 Senior Applications EngineerGreat Plains Industries - Wichita, KSFull Time | Onsite | 10-15% Travel
Job SummaryThe
Senior Applications Engineer is the go-to expert for flow meters and cloud-connected measurement and fluid management solutions. Operating with a high degree of autonomy, this role leads complex customer applications, advanced integrations, and non-standard technical solutions. You will support strategic sales opportunities, collaborate on product direction, provide top-tier escalated support, and mentor technical team members-playing a key role in ensuring FLOMEC continues to deliver world-class solutions.
What You'll Do- Analyze complex customer applications, define optimal technical solutions, and guide strategy during the sales process
- Serve as technical lead for high-value OEM and enterprise accounts
- Provide expert consultation on system-level design, feasibility, and trade-offs
- Troubleshoot flow meters and cloud-connected products via phone, email, video, and occasional on-site visits
- Support warranty and return evaluations in partnership with internal teams
- Provide live, real-time support for installation, configuration, and system setup
- Act as the final escalation point for advanced hardware, software, and system integration issues
- Lead root-cause analysis and collaborate with Engineering, Quality, and Product teams to drive long-term solutions
- Mentor Product Technical Support team members and help develop their technical capabilities
- Lead or co-facilitate advanced technical training for internal teams, distributors, and key customers
- Troubleshoot multi-vendor systems involving PLCs, SCADA, FMS, and control loops
- Recommend non-standard or customized solutions that balance technical risk and business value
- Provide structured, actionable feedback to Product Management and Engineering for roadmap planning
- Represent GPI as a technical ambassador at trade shows, customer visits, and industry events
- Document activities using CRM, ERP, and collaboration tools
- Develop advanced application notes, diagrams, and technical guidance
- Identify documentation gaps and create materials to prevent recurring support issues
- Adhere to all safety requirements, company policies, and ethical standards
This job description is not all-inclusive. Other duties may be assigned as needed.
Required Qualifications- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related technical field
- 7+ years in applications engineering, technical sales support, or systems engineering within industrial products
- Proven experience as a technical lead or escalation resource in customer-facing environments
- Strong written and verbal communication skills
- Experience using CRM/ERP tools to document activities
- Mechanical and electrical aptitude with the ability to master GPI, GPRO, and FLOMEC applications
- Strong time-management skills and ability to handle shifting priorities
- Self-motivated with a strong sense of ownership and follow-through
Preferred Qualifications- Master's degree in Mechanical or Electrical Engineering
- Experience developing and delivering technical training to diverse audiences
Job RequirementsPhysical Requirements- Ability to lift up to 20 lbs.
- Ability to work at a computer and move throughout the factory floor for extended periods
- Ability to wear safety shoes, glasses, and related PPE
Working Conditions- 10-15% travel to customer sites and trade shows
- Onsite role located at our Wichita, KS office
- Temperature-controlled office environment with exposure to lab, manufacturing, warehouse, and customer environments
- Occasional hosting of on-site customer visits and factory tours
BenefitsGPI offers a competitive and comprehensive benefits package, including:
- Paid Time Off (PTO)
- Paid Holidays
- Group Health Insurance (Shared Cost)
- Group Dental Insurance
- Flexible Spending Accounts (FSA)
- Company-Paid Life and AD&D Insurance
- Short- and Long-Term Disability
- 401(k)
- Profit-Sharing Bonus
- Paid Parental Leave
