5+ years of experience in banking, risk management, or fraud detection/investigation.
CAMS certification is a plus.
Experience with Fraud and/or AML investigations, with a focus on identifying unusual activity.
Practical experience managing audits and resolving issues identified by regulators.
Strong organizational and time management skills, capable of multi-tasking in a fast-paced environment.
Effective analytical skills for data pattern analysis and transaction investigation.
Attention to detail with a focus on data accuracy and adherence to policies.
Responsibilities
Oversee investigators confirming positive matches or false positives.
Engage with customers to gather details for evaluating activities.
Determine if a match is a true positive.
Provide subject matter expertise in list screening and OFAC compliance.
Assist with case disposition according to business SLAs.
Recommend account retention or termination and track closures.
Perform additional job-related duties or special projects as assigned.
Benefits
In-office work policy with four days a week in the office and Fridays remote.
Backup care benefits for children, elders, and pets.
Comprehensive health, financial, and wellbeing benefits.
Generous vacation policy and paid days off.
1% of time off to support local community organizations.
Annual wellness stipend for eligible expenses.
Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
Access to family planning reimbursement.
Full Job Description
About the role
The Financial Crimes Senior Analyst is responsible for the oversight of KYC and watchlist screening operations, including OFAC, to identify false positives and positive matches. In this role, you can expect to
Oversees investigators who leverage data to confirm positive matches or false positives
Reaches out to customers to understand customer behavior and to obtain any additional details pertinent to evaluating activities under review, if needed.
Makes a determination whether the match is a true positive.
In depth subject matter expertise for list screening, watchlist, and OFAC.
Experience and/or familiarity with Transaction Monitoring and/or Fraud reviews is preferred.
Performs other job related duties or special projects as assigned.
Assist with dispositioning cases according to agreed upon business Service Level Agreements (SLAs)
Recommend relationship retention or termination and track account closures, if required
To thrive in this role, you have
5+ years banking, risk management, or fraud detection/investigation experience.
CAMS certification is a plus
Prior experience with Fraud and/or AML investigations, with a preference for both, including the ability to identify potentially unusual activity
Practical experience managing audits, independent reviews, or examinations by bank partners or regulators, including the resolution of identified issues
Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast paced, high volume environment.
Effective analytical and problem solving skills, with abilities in analyzing data patterns and investigating customer transactions.
Self starter possessing the ability to work independently while supporting a team environment.
Strong attention to detail and high concern for data accuracy with the ability to follow directions and apply proper policies, procedures and guidelines.
Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT act, US Treasury AML guidelines, OFAC requirements, and Unusual/Suspicious Activity Reporting requirements preferred
Proficiency with, or ability to quickly gain proficiency with, banking account monitoring and compliance software tools, Microsoft Office applications (Excel, Word).
Aptitude and/or curiosity toward adoption of AI tooling is preferred.
Travel up to 10%.
At least 4 days in office per week. Chicago location preferred. San Francisco or New York City offices are possible.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$112,000-$155,000 USD
What we offer for our full-time, regular employees
Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
Generous vacation policy and company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to family planning reimbursement
♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
About VXI Global Solutions
VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
