Sr. Analyst, Digital Planning, Tim Hortons

The Sr. Analyst, Digital Planning, supports strategic planning, roadmap coordination, prioritization, and execution alignment across Digital and Restaurant Technology. This individual coordinates intake and planning activities, maintains visibility into priorities and progress, and helps teams stay aligned on what work is planned, resourced, and launched. A key focus of the role is translating complex technology plans and initiative updates into clear, compelling communications for leadership and owners. This includes developing presentation decks, supporting webcasts, and coordinating stakeholder input to communicate priorities, business value, progress, and upcoming changes. The role also supports project management for select initiatives spanning Product, Engineering, Operations, and Marketing. The ideal candidate is organized, collaborative, attentive to detail, and comfortable working across business and technical teams. RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Toronto, ON. How You'll Help Brew Success: • Maintain and coordinate integrated roadmaps across Digital and Restaurant Technology, ensuring alignment on priorities, timelines, and business objectives. • Facilitate prioritization discussions, quarterly planning reviews, and roadmap alignment sessions in partnership with Product, Engineering, and cross-functional teams. • Manage intake of new business and technology requests, evaluating scope, impact, feasibility, and timing to support prioritization and planning decisions. • Track roadmap progress, dependencies, capacity considerations, and key decisions, maintaining dashboards and documentation to provide visibility across teams. • Develop executive-ready presentations, roadmap updates, and communications that translate complex technical initiatives into clear business insights and priorities. • Partner with subject matter experts and communications teams to develop consistent, audience-specific messaging for leadership, franchisees, and other stakeholders. • Coordinate content and timing for digital communications and webcasts, ensuring alignment on technology priorities, upcoming launches, and business impact. • Support cross-functional initiatives by tracking project timelines, milestones, risks, and deliverables while driving accountability across partner teams. • Communicate project updates, escalate risks or blockers, and facilitate alignment across Operations, Marketing, Loyalty, Product, Engineering, and Deployment teams. What Ingredients You'll Bring: • 3+ years of relevant experience in business planning, product operations, project coordination, program management, or a related field. • Experience supporting cross-functional planning, intake, roadmap, or project delivery activities. • Strong presentation development and written communication skills, with the ability to turn complex information into clear, audience-appropriate materials. • Proficiency in PowerPoint or a comparable presentation tool. • Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines. • Ability to collaborate with business and technical stakeholders and facilitate productive discussions. • Working familiarity with the software development lifecycle and digital product delivery. • Experience preparing presentations or webcast materials for senior leadership, owners, or other business audiences. • Familiarity with Jira, Confluence, Smartsheet, Monday.com, or similar planning and collaboration tools. • Experience in restaurant technology, QSR, retail, or omnichannel business environments. • Experience maintaining dashboards or using data to communicate progress and support planning decisions. This posting is for an existing vacancy. Base salary range of $75,000-$90,000CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company's annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. #TimHortons Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.