As a SQL Server Database Administrator, you'll be a critical member of this team. You'll be the expert who keeps our data flowing, our systems secure, and our clients' most important information protected. Your work directly impacts our ability to serve corporate clients, government organizations, multi-employer plans, and more-all while earning the trust of the employees and retirees whose financial futures depend on our reliability.
What you'll doDatabase Infrastructure & Support- Install, configure, maintain, and secure SQL Server databases that support mission-critical client operations
- Proactively monitor database infrastructure, respond to alerts, and resolve issues before they impact our clients
- Execute database backups, configure backup policies, and lead disaster recovery activities to ensure business continuity
- Perform routine database maintenance, including performance tuning, patching, and resiliency optimization
Collaboration & Client Focus- Work closely with our client services and administration teams to understand their needs and resolve database-related requests quickly
- Manage ticket queues with a focus on meeting incident and SLA deadlines-your responsiveness directly impacts client satisfaction
- Partner with deployment teams on software releases and infrastructure upgrades
- Respond to both internal stakeholders and external clients with professionalism and clarity
Documentation & Knowledge Sharing- Create and maintain technical documentation that helps the team operate efficiently and reduces dependency on any single person
- Keep our configuration management database (CMDB) current and reliable as a source of truth for system infrastructure
What you bringEssential- 5-7 years of hands-on SQL Server database administration experience
- Strong proficiency with Microsoft SQL Server 2016 and later versions
- Solid SQL and PL/SQL skills; familiarity with MySQL is a plus
- Comfort working in Windows O/S environments and Microsoft Office tools
- Excellent written and verbal communication skills-you can explain technical concepts clearly to both technical and non-technical audiences
- A customer service mindset; you understand that our clients' success is our success
- Strong analytical and problem-solving skills; you can troubleshoot issues systematically and implement lasting solutions
- Ability to manage multiple priorities and work both independently and collaboratively
- Attention to detail and a commitment to quality in everything you deliver
Nice to Have- Experience with cloud-based backup and recovery solutions (Rubrik, eVault, or similar)
- Familiarity with Google Cloud Platform or Microsoft Azure
- Hands-on experience with ServiceNow ticketing systems
Salary Range: $75,000 - $100,000 USD
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more...
Job Type: This is for a current vacancy.
What makes this role special: You'll work with a talented team that values reliability, collaboration, and continuous improvement. Your expertise will directly support millions of members and help our clients focus on what they do best. If you're someone who takes pride in keeping critical systems secure and running smoothly, and you're motivated by knowing your work matters-this is the role for you.
