3-5 years of event management experience with sponsors and exhibit operations
Strong project management skills and attention to detail
Ability to communicate effectively with senior executives
Experience in building and managing spreadsheets
Self-motivated with multitasking abilities in dynamic environments
Interest in retail and e-commerce industries
Proficiency in project tracking and standard office software
Responsibilities
Manage sponsorship delivery for Shoptalk Spring and Groceryshop events
Develop efficient processes for sponsorship activation and vendor relationships
Support the execution of the Meetup Program and customer communications
Oversee sponsored features from RFP to onsite execution
Lead planning for awards programs and special event elements
Create timelines and production schedules for project elements
Coordinate with suppliers for sponsorship-related tasks
Benefits
Hybrid work model with up to 3 days in the office
Opportunity to work in a dynamic event environment
Engagement with senior-level executives
Exposure to the retail and e-commerce sectors
Travel opportunities to major events
Full Job Description
About the role
Sponsorship Operations Manager - Shoptalk Division: Event OperationsReports to: Director of Operations - Sponsorships Location: NYC, New York Job status: Full Time, Permanent
ABOUT THE ROLE Shoptalk is looking for a Sponsorship Operations Manager who primarily focuses on sponsorship delivery at Shoptalk Spring & Groceryshop. The role is specifically responsible for successfully managing the sponsorship delivery, emphasizing collaboration and communication, developing new sponsorship opportunities, and their strategic implementation. As a key member of our team, the Sponsorship Operations Manager will have a core management role during the onsite event delivery. They will work closely with the Director of Sponsor Operations on event delivery and strategy. The role will require travel to our events, Shoptalk Spring and Groceryshop.
KEY RESPONSIBILITIES Sponsorship Delivery
Work closely with the sales, retailer & brand, and attendee experience teams to manage the delivery of sponsor partnerships at the show.
Develop and maintain processes and ways of ensuring efficient and effective delivery of all Shoptalk & Groceryshop sponsorships. This will include building a solid working relationship with vendors, venues, and the execution of sponsor activations onsite.
Support the Meetup Program execution, including onboarding and customer service communications.
Manage the delivery of sponsored features and activations from the RFP tender process to the onsite build.
Lead the planning and operational delivery of awards programs, content features, and special event elements (e.g., receptions, lounges, ceremonies).
Develop timelines, production schedules, and briefing documents for project elements as required.
Function as a key contributor to managing and updating the sponsorship operations budget as it pertains to your areas of responsibility.
Produce clear and accurate operational documentation relating to sponsorship and project delivery.
Work closely with the Director of Sponsorship Operations, Event Director & VP of Operations to update and manage the show floor throughout the show cycle.
Coordinate tasks and maintain relationships with suppliers and contractors as associated sponsorships and special features (signage, branding, furniture, AV, etc.)
Function as lead for offsite sponsored events from RFP tender to onsite execution.
Function as lead in procuring, outlining, managing and executing custom lounges and activations at the event.
Travel & Onsite Responsibilities
Attend all events within your remit (where requested by Director of Sponsorship Operations), ensuring full delivery of sponsor benefits and special projects from procurement to breakdown.
Provide onsite leadership for sponsor-related requirements, troubleshooting issues and maintaining high standards under pressure.
SKILLS & EXPERIENCES To be successful in this role, you must have/be:
Minimum 3-5 years of event management experience working with event sponsors & exhibit operations.
Ability to work US EST hours.
Ability to communicate with senior-level executives.
Extremely strong project management skills and attention to detail.
High attention to detail, with the ability to manage multiple deadlines simultaneously.
Experience building and managing spreadsheets and doing data merges.
Ability to think quickly and analytically while executing logistical tasks.
Have a very strong focus on quality and customer experience.
Must be self-motivated, willing to take on new tasks, and adept at multitasking in a fast-changing and dynamic environment.
Interest in learning about the retail and e-commerce industries
Availability to work hybrid up to 3 days in the office.
Proficiency in project tracking, Excel, and standard office software.
