What You Will Do:
Reporting to the Customer Business Manager, provide primary support for the Nurse Call and ICAT environments in a major critical care facility. This facility is 500K square feet and has approximately 125 care beds. ICAT environments include lighting systems, CCTV, access control, intercom, nurse call, real time system location, etc.
Required to work in and contribute to a collaborative IT team environment including both JCI IT and the client27s IT team. Collaborate with hospital IT staff, project management office and site personnel to successfully support the network activities. All activities must conform to Johnson Controls standards for hardware and software.
How You Will Do It:
Under guidance from the JCI ICAT Operations Manager 96 prioritize projects and support activities around business requirements. Day to day monitoring, reporting and system review of the Nurse Call and ICAT Systems
- Real Time System Location (RTLS)
- Responsible for any moves, adds or changes required to these environments.
- Perform the scheduled maintenance activities on ICAT System .
- Perform the scheduled maintenance activities on the ICAT system.
- Using change management tools and represent network changes at the change advisory board. Understanding of network and connectivity.
- Flexible schedule required as the site being supported is 7X24.
- Provide timely and accurate input to the call tracking system to contribute to the online knowledge base. .
- Assist in planning and forecasting yearly network hardware and software for budgeting. Keep the plan updated throughout the year on a quarterly basis.
- Assist in documenting, publishing and training Area employees on all network and PC policies and procedures.
- Develop innovative approaches to improving Quality Measurement results.
What We Look For:
This position requires a minimum of one of the following:
- Bachelor27s degree plus two (2) years ICAT experience, Associate27s degree or College diploma plus five (5) years ICAT experience, or Professional certification plus five (5) years ICAT experience.
- Proficiency in the working on and around various types of computer and electronic equipment is required.
- Possesses excellent troubleshooting and problem solving skills.
- Ability and interest in learning new technologies and systems.
Healty&Safety, Security
Candidates must :
- Undergo a criminal background check
- Be properly immunized for influenza, Hepatitis B and TB or other communicable diseases, in accordance with Project Co27s and the Authority27s occupational health and safety policies and infection control policies and that proper immunization records are maintained.
HIRING SALARY RANGE: $85,000 - $117,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)Thisrole offersacompetitiveBonusplanthat willtakeinto accountindividual,group, and corporate performance.This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skillsand experiencesthat exceedthetypical profile.Ifyoubelieveyour backgroundwarrants considerationbeyondthestatedrange, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates.All hiringdecisionsare ultimatelymadebyhumanreviewers.Fordetails,please visit the About Ustab on the Johnson Controls Careerssite at About us - Johnson Controls Careers
