The impact you'll makeThe Spares and Service Demand Planner is responsible for developing and maintaining an accurate, forward-looking demand signal and associated inventory and positioning strategies for consumable and service parts across the global installed base. This role integrates customer consumption, installed base characteristics (population, configuration, utilization), reliability and failure-rate data, new product introductions, lifecycle transitions, and market dynamics to anticipate both planned and unplanned demand.
Maintain spares availability in the high-volume semiconductor industry, balancing a portfolio of both high running stable parts and low volume intermittent parts. The role ensures alignment between demand forecasts, inventory policies, and network positioning to enable the right parts to be available at the right place and time. The Spares Demand Planner balances service-level objectives, customer uptime requirements, and inventory efficiency, while supporting lifecycle management, scenario planning, and continuous improvement of service readiness across a complex global supply chain.
What you'll doDemand Planning- Maintain a rolling 0 to 18 month demand forecast.
- Incorporate consumption trends, installed base, and reliability drivers.
- Use MTBF, MTTF, and usage patterns to inform projections.
- Partner with engineering to assess failure-rate impacts on demand.
- Develop upside and downside demand scenarios.
- Support new product introductions, lifecycle transitions, obsolescence planning, and last-time buys.
Inventory Strategy- Support safety stock targets, service levels, and stocking policies.
- Balance parts availability with inventory efficiency.
- Utilize spares and manufacturing demand to maximize Economic Order Quantities
- Support global inventory positioning to minimize expedited shipments and excess inventory.
Cross-Functional Alignment- Align demand plans with service, product, sales, and supply planning teams.
Systems and Improvement- Maintain planning parameters and forecast inputs.
- Continuously improve forecast accuracy and planning processes.
Who we're looking forMinimum Qualifications:- Bachelor's degree in Supply Chain, Operations, Business, Engineering, Finance, Analytics, or a related field; or equivalent relevant experience.
- Experience in demand planning, forecasting, supply planning, inventory planning, supply chain analytics, operations, or a related discipline.
- Strong analytical skills and proficiency using Microsoft Excel to translate complex data into clear business insights.
- Demonstrated ability to communicate effectively and collaborate across functional and organizational boundaries.
Preferred qualifications- Experience planning spare parts, service parts, aftermarket demand, or installed-base requirements, including within PTC SPM or Baxter Prophet.
- Multi-Echelon Inventory Optimization (MEIO) experience.
- Experience in semiconductor equipment, semiconductor manufacturing, capital equipment, or another complex manufacturing environment.
- Experience with ERP, CRM, demand-planning, supply-chain planning, visualization, or analytics tools.
- Familiarity with S&OP or IBP processes and forecast metrics such as WMAPE, forecast bias, and Forecast Value Add.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and BenefitsAt Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.
