Job Description (General Summary)
Intralox is seeking a Sortation Product Manager to serve as the global business owner of its parcel sortation products, with a focus on the ARB Sorter S7000. This role is a key link among Sales, R&D / Engineering, Operations, and Aftermarket Services across the product lifecycle ensuring that current offerings remain competitive, profitable and fully supported across the installed base. The individual must work closely with the technical product owner(s) to align business and technical decisions, balancing commercial insight with engineering and operational realities. They will define product strategy in partnership with Sales, R&D, and others to shape next-generation solutions while maintaining disciplined ownership of the existing platform.
The ideal candidate brings strong commercial instincts, with firsthand experience engaging customers, understanding deal dynamics, and interpreting market signals. They pair this with organized, detail-oriented execution, thinking proactively about scalability and long-term product maturity. This person demonstrates persistence, clarity, and follow-through, pushing for decisions and outcomes that maximize customer value and business impact.
Success in this role requires a leadership presence capable of influencing without authority - someone who can navigate disagreements, drive alignment across functions, and remain composed and decisive even in high-pressure or ambiguous situations. This individual must also be comfortable spending time in the field, working directly with customers and internal teams to understand real-world conditions and ensure that product decisions reflect practical, application-level realities.
The role primarily supports the Logistics and Material Handling business unit, which sells industry-leading material handling equipment to the world's largest e-commerce, parcel and postal companies. At the same time, where our ARB Sorter S7000 has overlapping potential in the Food and Industrial segment, the Product Manager will collaborate with relevant stakeholders in this part of Intralox's business to maximize impact across both markets.
Job Responsibilities and Requirements
Responsibilities Product Ownership:- Serve as the global business owner for Intralox's ARB Sorter S7000.
- Define customer value across market segments, time horizons, and use cases-especially where needs are not clearly articulated by customers.
- Represent the needs of the market through voice of customer, industry trends, competitor analysis, and product requirements.
- Drive toward standardized, scalable, "one to many" solutions with appropriate configurability and pricing.
- Collaborate with technical product owners to align business and technical decisions, bringing clarity and conviction to ambiguous tradeoffs.
- Manage product lifecycle from launch through obsolescence.
- Monitor profitability and recommend pricing adjustments.
- Keep stakeholders informed and aligned.
Strategic Planning and Product Roadmap- Develop and maintain a product roadmap focused on delivering customer value while aligning with platform/business priorities.
- Work with Sales toidentifyopportunities to sell existing products in new markets. Define market or region-specific product requirements and work with sales and local operations teams on go-to-market and execution strategy.
- Proactively seek market researchand customer feedbacktoidentifytrends toimprove existing products and production methods.
- Integrate feedback from competition, customer, sales, engineering, production, after-sales service, and integration on how to improve the product.
- Build and present business cases to activate roadmap projects.
- Frame andfacilitatebusinessdecisionsonmodel releasesand configurability.
- Prioritize new offerings and improvements based on considerations like revenue potential, feasibility, strategic alignment, and opportunity cost.
Development- Work closely with engineering on the roadmap plans and development / commercialization execution.
- Facilitate business/commercial decisions throughout the duration of a new development project.
- Define project requirements for R&D; including functionality, cost and schedule targets.
Project Execution and Operations - Evaluate custom product and design requests from a business and strategic perspective.
- Ensure pre-sale commercial teams have tools in place to support the product.
- Ensure department processes accommodate needs of the product for flawless execution.
- Coordinate cross-functional alignment on product strategy and full lifecycle support.
Launch - Develop and execute market launch plans.
- Ensure supporting material exists for the organization to support the product throughout an entire lifecycle, including promotion, application engineering, production, installation and aftermarket support.
- Prepare for and help deliver trainings to ensure sales preparedness for new offerings.
- Support creation of marketing-generated sales collateral.
Aftermarket Support - Coordinate with the Equipment aftersales team to identify and address product class quality issues.
- Represent the organization in customer discussions for class issues.
- Assess the business case to develop solutions to common problems in the install base.
- Develop upgrades and retrofit options.
- Assist with aftermarket service developments.
Minimum Requirements • Bachelor's degree in Engineering, Business, Operations, Supply Chain, or a related field.
• 5 years minimum of professional experience
• Experience owning products, product lines, business initiatives, or commercial offerings within a technical, industrial, or B2B environment.
• Experience developing product strategy, roadmaps, pricing, commercialization plans, or lifecycle management processes.
• Commercial mindset with the ability to evaluate opportunities for customer value and business impact.
• Demonstrated ability to drive results through collaboration across multiple functions and stakeholder groups.
• Strong communication, leadership, and influencing skills.
• Self-directed with a strong sense of ownership, initiative, and accountability.
• Strong analytical and problem-solving capabilities.
• Willingness to travel up to 25%, including occasional international travel. (For non-local candidates travel would be closer to 30-35%)
Preferred Qualifications • 5+ years of product management experience.
• Experience in material handling, automation, parcel, logistics, industrial equipment, manufacturing, or related industries.
• Experience in customer-facing roles such as sales, business development, application engineering, account management, or customer success.
• Based in or willing to relocate to the Baltimore/Washington D.C. area, with proximity to the Hanover, MD office preferred.
Intralox's benefit program is a major part of an employee's total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.
The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.
The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans
Salary Range $71,800 to $182,500.
