Job TitleSolutions Sales Engineer
Job DescriptionLocation: Hoboken, NJ or Remote with Travel
Division: Revenue
Department: Customer Success
Position Description:The Senior Solutions Sales Engineer is a high-impact, customer-facing role responsible for driving both technical adoption and revenue growth. This role blends solutions engineering, sales engineering, product expertise, Python prototyping, and hands-on deployments for QCi's quantum and quantum-inspired computing platforms.
You will support the full customer lifecycle: pre-sales discovery, demos, proof-of-concepts, deployment, onboarding, troubleshooting, and long-term adoption. You should be equally comfortable designing technical solutions, presenting to customers, and rolling up your sleeves during on-site installs for multi-day engagements. Ideal for someone who thrives in emerging technology, enjoys field work and collaboration, and can translate complex quantum concepts into practical business value.
Duties and Responsibilities:- Serve as the primary customer-facing technical lead, handling discovery, demos, support, and ongoing guidance.
- Review, triage, and route support tickets while maintaining clear communication with customers and internal teams.
- Develop Python-based proofs-of-concept to validate use cases and demonstrate platform capabilities.
- Lead on-site deployments, integrations, and user onboarding (including multi-day customer visits).
- Translate quantum and reservoir computing concepts into practical business value for diverse audiences.
- Support the sales cycle through technical discovery, demos, solution design, and proposal inputs.
- Represent QCi at conferences and events by delivering live demos and engaging prospects.
- Capture customer feedback and insights to inform product improvements, documentation, and internal workflows.
- Collaborate cross-functionally with Sales, Engineering, Product, Data Science, and Marketing to deliver tailored solutions and aligned customer experiences.
Required Skills and Experience:- Bachelor's degree in Computer Science, Engineering, Physics, Applied Mathematics, Information Technology, Natural Sciences, or related technical/business field.
- Master's degree or quantum/AI focus preferred.
- 5-8+ years in customer-facing technical roles (Solutions Engineering, Sales Engineering, Technical Account Management, Customer Success Engineering, Application Engineering).
- Strong track record supporting sales cycles, delivering demos, and enabling technical decision-making.
- Advanced Python proficiency, including scripting, prototyping, data libraries (pandas, numpy), and experience supporting embedded software or internal tools.
- Understanding of resource access, system permissions, APIs, and basic architecture principles.
- Experience in on-site deployments, system integrations, hardware/software configuration, and troubleshooting.
- Confident public speaker capable of representing QCi at industry events and customer briefings.
- Excellent written/verbal communication and the ability to break down complex concepts for any audience.
- Strong organization, prioritization, and problem-solving skills in fast-moving environments.
- Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing systems.
- Willingness to travel 30-50%, including multi-day onsite customer engagements (3-5 days).
