DUTIES AND RESPONSIBILITIES |
About the roleAs the Solutions Engineer, you will have multiple responsibilities within presales, and occasionally post-sales support.
This role will report to the Manager, Solutions Engineer.
As the Solutions Engineer, you will:- Be the network security solutions advisor, provide pre-sales support to the Sales teams and partners: responding to questions and inquiries, providing demos, competitive analysis, networking and security design, and specifications, etc. for products and technologies
- Work with the Vendor Management and Marketing teams to develop and conduct product update, short course trainings, and webinars for internal sales teams as well as customers
- Conduct discovery and scoping call for Professional Services Projects
- Provide technical expertise and support to all team members
- Initiate and provide the life cycle of vendor solution POC, Proof of Concept
- Other technical duties as necessary
QUALIFICATIONS AND EXPERIENCE |
About youThe ideal Solutions Engineer:• 2+ years of hands-on TCP/IP networking experience
• 1+ year of Firewall, switches, WiFi, Endpoint security industry knowledge
• Multitasking and motivated to learn new skills and take on new challenge
• Excellent communication skills within a team, cross-teams, ensure service SLA is within 30 mins.
• Maintain 6+ vendors products technical certifications
• Being a team player and contributor are essential for the success this role and the team
Our benefits include:- Medical, Dental, Vision, Life and AD&D Insurance, FSA, HSA, Short Term Disability, Wellness Plans
- 401(k) with Employer Match
- Vacation (3 weeks)
- Sick (7 days)
- Holidays (12 holidays)
Working conditions:- Must be legally able to work in the country you applied (USA)
- Remote Work, but may require occassional business travel
- Exempt, Base Salary plus Bonus ($110K to $120K OTE)
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
