About the RoleAs a Pre-Sales Solutions Engineer at Gumloop, you'll be the technical partner Account Executives rely on to win deals, and work directly with prospects to turn their highest-value automation opportunities into production reality on our platform. You'll run discovery on live opportunities, build tailored demos and proofs of concept, and lead technical evaluations through to signed contracts.
This is a hands-on role. You'll scope solutions, build them on the platform, get them running reliably, and make sure customers can take ownership and keep building. You own outcomes, not just demos.
What you'll do- Partner with Account Executives on active opportunities - run technical discovery calls, qualify fit, and surface the highest-value automation use cases for each prospect.
- Build and deliver tailored demos and proofs of concept that show prospects exactly how Gumloop solves their problem, and own the technical win through to signed contract.
- Field technical, security, and integration questions that come up during evaluation, looping in Engineering for anything outside your depth.
- Pilot new customers end-to-end - scope the right use cases, build working solutions on the platform, and drive to production.
- Train customer teams to build, iterate, and scale their own automations and agents.
- Be the trusted technical advisor customers rely on for architecture decisions and best practices, from first conversation through scale.
- Be the voice of the customer back to Product and Engineering - turning patterns from deals and deployments into roadmap input.
- Build reusable demo environments, templates, and reference architectures that make every future deal and deployment faster.
What you bring- Have worked in a customer-facing technical role that touches the sales cycle (Sales Engineer, Solutions Engineer, Solutions Architect, or similar) and are comfortable owning a technical win, not just supporting one.
- Are a builder, not just a presenter - you'll scope it, prototype it, and iterate until it works, rather than clicking through a canned demo.
- Have strong technical fundamentals - comfortable with APIs, integrations, and data pipelines, and can read/write code (Python, JS/TS).
- Have hands-on experience with AI/LLM-powered applications - prompt engineering, agent architectures, evaluation, or automation frameworks.
- Can lead a room - effective with non-technical teams and C-suite alike, translating technical capabilities into business impact.
- Thrive in ambiguity and move fast - you're defining the playbook, not following one.
Bonus- Experience with automation/agentic platforms (n8n, Zapier, Make, Retool, or similar).
- Background in consulting, professional services, or implementation at a high-growth SaaS company.
- Familiarity with enterprise security and compliance concerns (SOC 2, SSO/SCIM, VPC deployments).
Benefits- Highly competitive salary and meaningful equity
- Generous paid time off: 24 days for SF employees and 20 days globally, use them as you need
- $350/month wellness benefit to spend on gym, spa, equipment, or whatever keeps you at your best
- 15 days of temporary remote work flexibility per year
- 401k match up to 6%
