5+ years in advertising technology, focusing on analytics or data operations
Thorough understanding of analytics and AI in the context of advertising and publishing
Strong problem-solving aptitude combined with effective communication of technical solutions
Proven track record of collaboration with clients and cross-functional teams
Preferred proficiency in SQL and Python
Responsibilities
Identify integration opportunities for platform usage in user workflows by encouraging high-value use cases
Conduct regular customer check-ins to understand needs and promote effective utilization of solutions
Monitor and analyze customer engagement metrics for platform usage
Act as the voice of the customer, translating insights into actionable product feedback
Collaborate with internal AI teams to ensure customer insights inform product development
Benefits
Opportunity for significant influence in a growing startup environment
Work closely with innovative AI and analytics solutions
Potential to take on leadership roles in the AI and advertising analytics space
Collaboration with diverse teams across the organization
Engagement with cutting-edge technologies in the advertising sector
Full Job Description
Role Description
This team drives product growth by focusing on customer adoption and utilization of Newton's AI solutions. This role is key to increasing customer engagement, showcasing the platform's value, and keeping the voice of the customer at the forefront of the product roadmap. The ideal candidate will have advertising technology experience and a diverse skill set encompassing growth, product, marketing, Gen AI, and customer success. This multifaceted role requires a motivated, highly organized, and process-driven individual with an attention to detail, strategic mindset, and the ability to excel in a collaborative, fast-paced startup environment. As an early team member, you will have a unique opportunity to shape our product and establish yourself as a leader in the AI and advertising analytics industry. Responsibilities:
Identify opportunities to integrate platform usage into user workflow habits by guiding customers toward high-value use cases
Conduct regular check-ins with customers to understand their evolving needs and provide guidance on leveraging Newton's solutions effectively, acting as the communication bridge between customers and internal AI team
Monitor customer engagement through various platform utilization metrics
Serve as voice of the customer, gathering insights from customers interactions and translating them into actionable feedback for the product and AI teams
Qualifications:
5+ years of experience in the advertising technology industry, preferably in analytics or data operations
Deep understanding of the analytics and AI landscape, mainly how advertisers and publishers think about use cases in analytics, attribution, and profitability
Strong problem-solving skills with a passion for communicating and delivering technical solutions
Experience collaborating with clients and cross-functional teams, including product, engineering, and sales.
