Solutions Engineer III

Job Type

Full-time

Description

Job Overview Summary

Solutions Engineer III is a technical sales supporting role tasked with design, systems configuration, and, systems testing of complex security systems deployments to effectively meet budget and time constraints. This role requires effective communication and collaboration skills to mitigate uncertainty and serve as a liaison between customers and Minuteman personnel. A successful candidate for the role will have an eye for detail, excellent organizational skills and the ability to identify and delegate tasks effectively.
What you'll be doing (and doing well!):

• Develop detailed designs for enterprise security projects in coordination with a team lead and other team members including sales team.
• Review scope documents with field teams and customer contacts to ensure accuracy and understanding. Review projects with sales team for accuracy.
• Thoroughly understand scope of work; secure change order requests for out-of-scope items requested by customer or dictated by unforeseen field conditions
• Order job materials, allocate internal resources and coordinate subcontractors; deliver equipment to jobsites and/or coordinate equipment rentals as required
• Coordinate and engage with all important stakeholders throughout the entire project; coordinate and communicate important milestones, schedule changes and impacts of changes
• Perform Quality Control audits and inspections.
• Gather required customer acceptance documents and deliverables.
• Ensure safe work areas and methods.
• Perform system commissioning and system acceptance.
• Coordinate and log required permits and AHJ inspections.
• Overnight stay and travel while performing duties at remote job locations and job training when required
• Perform other job-related duties as assigned

Responsibilities:

• Own It: Focus on excellence in everything you do and each interaction you have with all clients
• Learn: Absorb the training. Make yourself an expert on our portfolio of solutions
• Represent: Always understand that you are the face of the company to our customers
• Diversity: Every project and service call are different so you must enjoy variety in your workday
• Work as One Team: Work closely with Minuteman's sales, management, and operations teams to best serve our customers
• Find a way: Turn challenges into opportunities
• Play To Win.

What we Like about you:

• A Sense of humor, creativity, and positive attitude
• Possession of valid state issued driver's license and ability to drive to project sites.
• Bachelor's degree in Engineering, Computer Science, or a related field (Master's preferred) or equivalent experience of 5-7 years in the Security Industry
• Effective written and verbal communication skills, including problem solving and conflict resolution skills.
• Good organizational and prioritization skills.
• Able to manage multiple projects simultaneously.
• Analytical approach to problem solving. Must be able to identify potential problems and proactively mitigate the issue.
• Good understanding of installation methods, best practices, and procedures.
• Ability to work independently with minimal supervision.
• Ability to identify tasks and delegate.
• Industry certifications (such as CISSP, CEH) are highly desirable.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Pay Transparency Statement

The base salary range for this role is $96,600 - $154,200. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus or commission in addition to base salary as well as health coverage, paid holidays, and other benefits.