Proven ability to learn and convey technical product value
Strong personal integrity and communication skills
Ability to multi-task and prioritize effectively
Resilient with analytical and problem-solving skills
Organized and detail-oriented with excellent follow-up
Solid technical foundation and writing skills
Outstanding customer communication skills
Ability to lift and move equipment up to 50 pounds
Responsibilities
Engage with customers pre and post-sales as a key sales team member
Perform on-site radar demonstrations at events and customer sites
Present the value of radar products to customers and partners
Lead installation planning, deployment, and technical support
Manage customer relationships during demonstrations
Analyze post-demo data and create reports
Develop training materials to support customer and partner scaling
Collect customer feedback to improve products
Travel up to 50% as required
Benefits
RSU (Restricted Stock Units)
Fully-paid medical, dental, and vision insurance premiums
Mental health coverage through Springhealth & Talkspace
Company-paid life insurance and disability coverage
Flexible PTO and paid company holidays
401(k) match
Pet insurance and commuter benefits
Travel assistance insurance
Full Job Description
Echodyne is seeking a Solutions Engineer to join our fast-growing team. RESPONSIBILITIES
Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne's customer base.
Showcase Echodyne's products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites
Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications
Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression.
Participate in post-demo data analysis and report creation
Support the scaling of Echodyne's customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
Help improve Echodyne's products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
Up to 50% travel may be required.
Other related tasks required to fulfill the needs of the business.
REQUIRED SKILLS / EXPERIENCE
5+ years of experience in a quota-carrying technical role
Proven track record of learning a technical product and conveying the value of that product to potential customers.
Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures.
Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
Organized and detail-oriented with excellent follow-up and decision-making skills.
Solid technical foundation and good technical writing skills.
Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.
DESIRED SKILLS / EXPERIENCE (Looking for one or more as a complement to the core skills)
Experienced in coordinating efforts across teams and organizations.
Experience working on a sales team
Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
Familiarity with a computer programming language, preferably Python or Matlab.
Experience with Linux operating systems and using a Command Line Interface.
Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus.
Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues.
Experience conducting basic data plotting and analysis.
Bilingual (Spanish & English) is a plus!
Echodyne's technology is export controlled by the U.S. Government and we must evaluate an applicant's eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S. WHAT WE OFFER This is an exempt position which includes base + variable pay.
This is the base salary for this role, this position is also eligible for commission.
Base Salary
$100,000-$120,000 USD
If your skills generally align but not perfectly, please apply anyway. There may be another role that's a great fit for you!
We offer competitive compensation and benefits to our full-time, US-based employees, including:
RSU (Restricted Stock Units)
Generous Benefits:
Fully-paid medical, dental, and vision insurance premiums for you
Choice of PPO or HDHP/HSA
Virtual Care - 98Point6
Employee Assistance Program
Mental Health coverage through Springhealth & Talkspace (Premera)
Travel Assistance Insurance
Company Paid Life Insurance
Company Paid Short & Long Term Disability
Flexible PTO (exempt) / 15 days per year (non-exempt)
401(k) match
Pet Insurance
Prepaid Legal Program
Commuter Benefits
Paid Company Holidays
About Echodyne
Echodyne is a technology company that develops and manufactures radar systems for various applications, including drones, autonomous vehicles, and security systems. The company was founded in 2014 and is headquartered in Bellevue, Washington. Echodyne's radar systems use metamaterials and artificial intelligence to provide high-resolution imaging and tracking capabilities. The company's products have been used by various organizations, including the US Department of Defense and the Federal Aviation Administration. Echodyne has received several awards for its technology, including the CES Innovation Award in 2019.
