The Solutions Engineer supports Crestron's Sales organization by assisting Dealers, Consultants, Specifiers, and internal Sales teams in the development of audiovisual system solutions across commercial and residential markets. This role contributes to the design, documentation, and delivery of technical proposals, providing customer focused support through effective collaboration and communication. The Solutions Engineer works in a team-oriented environment to help ensure high-quality outcomes and consistent customer experience.
Responsibilities:- Develop system design proposals and quotations for small- to medium-scale projects
- Provide pre-sales technical support to Dealers, Consultants, and internal Sales teams, primarily via phone, chat and email
- Review technical input and deliverables from internal sources to support project completeness and accuracy
- Collaborate with Sales teams and customers to ensure alignment with project requirements and customer expectations
Qualifications:- Bachelor's degree in Engineering or a related technical field preferred
- 2-4 years relevant experience in solutions engineering, AV design, or technical support
- Foundational proficiency in AutoCAD, Visio, and Microsoft Office applications
- Basic knowledge of audiovisual systems, videoconferencing technologies, networking equipment, and related solutions
- Strong written and verbal communication skills
- Demonstrated willingness to learn and adapt to new technologies and processes
- Contributes to team deliverables and supports senior engineers in project execution
Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.
*No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.
